Michelle Bencic
Michelle Bencic at Victory Honda of Austinburg

Michelle Bencic | Page 2

Service Manager

Victory Honda of Austinburg

2920 Gh Drive
Austinburg, OH 44010

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4.8
60 Reviews
4.8

60 Reviews

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60 Reviews of Michelle Bencic

January 18, 2026

Dealership Rating
Employee Rating

Very good prompt I understand that employees got to home early do the weather that day. More

by JOHNCLC9118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2026

Dealership Rating
Employee Rating

All of my service experiences with Victory have been poor. From lug nuts not secure after a tire rotation, catastrophic engine failure not even 50 miles after an oil change, and to top it off they didn' More

by latzaj87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 31, 2025

Dealership Rating
Employee Rating

Great people talk like they know you all ther lives and take care of car like was there's More

by NELSONDODGE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 25, 2025

Dealership Rating
Employee Rating

Dealership was very friendly. Service was right on time and finished as stated. Being my first service of recently leased vehicle , the service was free! More

by thomasstern469
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 19, 2025

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Employee Rating

We have always found Victory Honda to be prompt and efficient. And friendly! We plan to continue to use them for service. More

by cfchenoweth
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 14, 2025

Dealership Rating
Employee Rating

All great people. ...answered all questions...the Parts Manager is outstanding...the Service Dept is pretty good More

by JONHEARN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim of Parts Dept is absolutely great

December 10, 2025

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Everyone was very professional. . work was done promptly. Great customer service. Pleasant waiting room. Thank you More

by betty
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike

November 23, 2025

Dealership Rating
Employee Rating

Gabe was very professional & friendly. .Helped me get in a car I loved & could afford..He transferred all my items for me from old car to new car. More

by shea _noce
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Brady , Gabe

November 20, 2025

Dealership Rating
Employee Rating

Polite, informative, kept me updated. Great customer service skills. Paid attention to my cars service needs. More

by 4LEEANNE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 16, 2025

Dealership Rating
Employee Rating

It is always a pleasure to have my car worked on by Victory Honda auto repair guys. More

by jakobgottwig
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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