Michelle Bolden
Michelle Bolden at Safford Brown Kia Manassas
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Michelle Bolden | Page 44

Service Advisor

Safford Brown Kia Manassas

9030 Liberia Ave
Manassas, VA 20110

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4.8
451 Reviews

have lived in the Northern Virginia area for the past 40 years and now reside in Manassas, VA. I enjoy spending my spare time gardening, outings with my grandchildren and taking long walks with my dog. I'm very competitive with regards to bowling. I helped my father with minor repairs at the age of 10 on our family vehicles. I enjoy the challenge of the automotive business and would like to remain with Brown's for many years to come.

4.8

451 Reviews

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451 Reviews of Michelle Bolden

March 31, 2019

Dealership Rating
Employee Rating

Always Pleased I am always pleased with the professionalism and attention the Service Manager Michelle Bolden and the service staff pay to insure my vehicle is prope More

by mrspock1956
Recommend Dealer
Yes
Apr 01, 2019

Safford Brown Kia Manassas responded

We love hearing about customers that have a terrific experience at Brown's Manassas Kia. Please feel free to contact us if you have any questions about your vehicle. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 31, 2019

Dealership Rating
Employee Rating

Very Good Service The entire service experience was extremely professional, from the Advisor to the Technician. I had brakes done on all 4 wheels. I am very satisfied More

by talby8582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2019

Safford Brown Kia Manassas responded

Thank you so much for your feedback, Talby. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the team. Please let us know if Brown's Manassas Kia can ever help you in the future. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 30, 2019

Dealership Rating
Employee Rating

Service appt Very pleased to have scheduled the appt the same day without any delays. Everyone was very professional and accommodating. Recommendations were offere More

by KELLY_OFFERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2019

Safford Brown Kia Manassas responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving the team down at Brown's Manassas Kia such an awesome review! George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 27, 2019

Dealership Rating
Employee Rating

Excellent Service Came in for my routine oils change and had excellent service from beginning to end. Thank you for another great experience and keep up the great work! More

by joy.emrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2019

Safford Brown Kia Manassas responded

Thanks for the wonderful review of your recent visit to Brown's Manassas Kia. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 26, 2019

Dealership Rating
Employee Rating

Friendly, speedy, accurate services As long as Kia treats me the way it has for the past four and half years I will always own one. Can’t say enough about the whole process from buying t More

by savagegirl883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2019

Safford Brown Kia Manassas responded

Thank you for taking the time to write Brown's Manassas Kia such a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 25, 2019

Dealership Rating
Employee Rating

Fast and efficient. This was a recall service. Took the car in on time - took and hour and a half (which is what the service tech estimated), cleaned the car and II was More

by POWERLEVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Henderson

Mar 26, 2019

Safford Brown Kia Manassas responded

We love hearing about customers that have a terrific experience at Brown's Manassas Kia. Please feel free to contact us if you have any questions about your vehicle. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 23, 2019

Dealership Rating
Employee Rating

Kia Manassas VA ! Top notch dealership and top notch service. Michele Bolden is absolutely one of my favorite! Service Mgnt Team truly takes care of all their custome More

by FCOPPOLA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent Greer

Mar 26, 2019

Safford Brown Kia Manassas responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let the team down at Brown's Manassas Kia know if we can assist you again! George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 20, 2019

Dealership Rating
Employee Rating

Great customer service Michelle Bolden and Jonathan Quintanilla, in the service dept, are both very knowledgeable, friendly and helpful. I would definitely recommend and wi More

by wendylough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Quintanilla

Mar 21, 2019

Safford Brown Kia Manassas responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see the team down at Brown's Manassas Kia. We hope that we can have the opportunity to work with you again soon. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

December 18, 2017

Dealership Rating
Employee Rating

Excellant CS Michelle Bolden...you ROCK!!!! I really hope the powers that be at your dealership know that! Thank you so so much for all your help. More

by Sherry
Customer Service
Friendliness
Recommend Dealer
Yes
Dec 23, 2017

Safford Brown Kia Manassas responded

Hi Sherry! Thank you for this great review! Michelle is truly an exceptional employee and we appreciate her for giving you a great experience. Please let us know if there is anything else that we can assist you with. Best regards, Jim Robertson General Manager Brown's Manassas Kia Phone: 703-331-8080 jim.robertson@brownscar.com

May 24, 2017

Dealership Rating
Employee Rating

I treat you right and you treat me right! I really like my Brown's KIA of Manassas. My salesman John was a great for me. I was doing a trade in and was ready for a reliable van. They worked More

by OPGolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Robertson, John

May 25, 2017

Safford Brown Kia Manassas responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Jim Robertson General Manager Brown's Manassas Kia Phone: 703-331-8080 jim.robertson@brownscar.com

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