Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.
Read moreDealership Experience
8 yrs, 5 mos
Industry Experience
8 yrs, 5 mos
Languages Spoken
English
165 Reviews
Write a Review165 Reviews of Michelle Lally
November 02, 2025
Dmitry was a real professional. His warm greeting as I walked into the dealership was exactly what I needed. I had very low confidence in getting approval for a vehicle. Dmitry held His warm greeting as I walked into the dealership was exactly what I needed. I had very low confidence in getting approval for a vehicle. Dmitry held my hand the entire way. He made me felt at ease and more confident in the approval process. The teamwork with Dmitry and Michelle was unmatched. They worked effortlessly to get me approved and made sure I got what I wanted. Thank you Dmitry for taking care of my vehicle needs. Amazing job! I am truly satisfied and my baby girl loves our new car 😊. More
Other Employees Tagged: Dmitry Novikov
November 01, 2025
Michelle’s truly the GOAT with financial her knowledge she worked miracles to get me into a vehicle. Her tenacity paid off and now I’m the owner of a 2021 RDX thank you so much for your help. I really fel she worked miracles to get me into a vehicle. Her tenacity paid off and now I’m the owner of a 2021 RDX thank you so much for your help. I really felt appreciated and you did not judge me when I thought every dealership was. You definitely believe is second financial chances and trust me I truly appreciate all your hard-work and help to get me approved. More
Other Employees Tagged: Dmitry Novikov
October 27, 2025
I recently purchased my vehicle from Acura in Larchmont, it was a pleasure working with Aleksander, I couldn’t be happier with the experience from the moment we stepped into the dealership he made us feel w it was a pleasure working with Aleksander, I couldn’t be happier with the experience from the moment we stepped into the dealership he made us feel welcome and comfortable, Aleksander was knowledgeable about the vehicle and took time to explain all the details and features of the vehicle in a way that made everything clear and easy to understand, thanks to Aleksander,and highly recommend him to anyone looking for a new car. More
Other Employees Tagged: Alex Markaj
September 05, 2025
I had such a fantastic experience working with Brianna during my recent car purchase. From start to finish, she made the entire process seamless and even enjoyable. She went above and beyond to track down during my recent car purchase. From start to finish, she made the entire process seamless and even enjoyable. She went above and beyond to track down the exact color and trim combination I wanted, and she worked with me to make sure I got a fair price. Brianna was professional, knowledgeable, and a true pleasure to work with. She made what can often be a stressful process feel effortless, and I honestly felt like I had known her for years. I couldn’t be happier with my new car, and I highly recommend asking for Brianna if you’re looking for a great experience at Acura! More
Other Employees Tagged: Brianna Tozzo
August 22, 2025
I had an outstanding experience at Acura of Westchester. From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely focused on helping me find the perfect car. Brianna Tozzo took the From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely focused on helping me find the perfect car. Brianna Tozzo took the time to understand my needs, answered all my questions with patience, and never pressured me into a decision. The process was transparent, with clear pricing and no hidden fees, which made everything stress-free. They even went above and beyond expediting paperwork and minimal time spent in the dealer. The facility was clean, well-organized, and had a great selection of vehicles. I drove away feeling confident and thrilled with my new 2025 MDX! I highly recommend Acura of Westchester to anyone looking for a hassle-free, customer car-buying experience. More
Other Employees Tagged: Brianna Tozzo , Frankie Ferraro
August 10, 2025
They’re willing to negotiate a price down. Not by much but a fair price. Always do your research / homework before shopping and be sure to be pre-approved before they give you their interest r Not by much but a fair price. Always do your research / homework before shopping and be sure to be pre-approved before they give you their interest rates / money factor.if is too high show them your pre approval I’m sure they’ll be willing to match it. Jose the salesman was very helpful and so was Michelle the finance manager. I would highly recommend this place. More
Other Employees Tagged: Jose Crespo
July 18, 2025
This dealership is amazing. My wife and I had an amazing experience working with Nicole the Business Development Manager and Michelle the Finance manager. They made entire buyin My wife and I had an amazing experience working with Nicole the Business Development Manager and Michelle the Finance manager. They made entire buying experience so easy and painless. Highly recommend them both. Straight forward easy to work with and no long drawn out process. More
Other Employees Tagged: Nicole Kampf
May 24, 2025
Brianna has gone above and beyond for us! We could not have pulled off our son’s surprise without her! The care and excitement she shared with us was more than we could have ever expected! We could not have pulled off our son’s surprise without her! The care and excitement she shared with us was more than we could have ever expected! More
Other Employees Tagged: Brianna Tozzo, Ronnie Giancaspro
May 24, 2025
I have been purchasing my Acura vehicles from this dealership for a decade. I also bring my vehicle here for maintenance and any body repairs needed. Acura of Westchester provides top notch services. dealership for a decade. I also bring my vehicle here for maintenance and any body repairs needed. Acura of Westchester provides top notch services. The service advisors Tom and Sal provide great customer service and assistance when needed. Tom is my first choice with any issues or services I may need for my car. I appreciate Tom’s good sense of humor and always keeping me informed on my vehicles status. While your car is being serviced, this dealership offers car loaners and short wait times. Thank you Acura of Westchester. More
Other Employees Tagged: Matt Belov, Sal Gambitta, Thomas Maxfield

