Michelle Nelson

I'd like to express my sincere gratitude for creating such a pleasurable experience throughout the entire process of acquiring my new 4Runner! Michelle was incredible throughout the entire sales proce such a pleasurable experience throughout the entire process of acquiring my new 4Runner! Michelle was incredible throughout the entire sales process. Thank you Michelle for your patience, transparency, numerous phone conversations, and kind words throughout the purchasing process...as well as helping to engineer the 'build' of my new 4Runner! You truly helped make this a painless process! I'll be back in three years when I acquire my new 4Runner. A huge thank you to Josh for all of your patience, transparency, phone conversations to answer all of my questions, and walking me through the process! You truly helped make this entire process painless! Thank you to Zach for engineering the 'build' of my new 4Runner as well as assuring me that I was able to purchase exactly what I was looking for. Completely above and beyond what any other dealership offered to help with. Thank you to Doug for taking time via a phone conversation to chat through my options regarding my trade-in as well as your transparency! I truly appreciated the extra layer of assurance that I was working with the right dealership! Transparency, patience, kindness, and true partnership is what I collectively experienced with the team at Kolosso! Working with the team truly has been a welcoming differentiation against the backdrop of all other Toyota dealerships! More

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Michelle Nelson has sold me personally 6 cars and each and every time she has done an outstanding job of customer care. Her knowledge of the not only the process but the vehicles she has sold me are excep and every time she has done an outstanding job of customer care. Her knowledge of the not only the process but the vehicles she has sold me are exceptional. More

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Michielle was fabulous! She took the time to help us find the perfect fit. There was no pressure…. She was extremely knowledgeable, kind, genuine, & actually truly cared ab She took the time to help us find the perfect fit. There was no pressure…. She was extremely knowledgeable, kind, genuine, & actually truly cared about our needs! When the car arrived Michielle took all the time needed for us to learn all about the vehicle and all the options available- we never felt rushed & She made sure we were very confident with our vehicle! The entire sales team was kind and courteous, and the manager was outstanding! Thank you for Michielle for such a wonderful experience. We will always come back to you!! Keep up the excellence in all that you do!!! More

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Very good experience they worked with us to get us in the vehicle wanted. Very smooth on day of delivery. vehicle wanted. Very smooth on day of delivery. More

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They are so easy to work with. I got exactly what I wanted. The process was smooth and quick. Michelle was my salesperson and she was a joy to work with. I got exactly what I wanted. The process was smooth and quick. Michelle was my salesperson and she was a joy to work with. More

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We have nothing but good things to say about Kolosso and their team. Their customer service is top notch. Michelle Nelson our sales person was THE BEST!!! So Personable, kind, considerate and knowledgable.. their team. Their customer service is top notch. Michelle Nelson our sales person was THE BEST!!! So Personable, kind, considerate and knowledgable..a total joy to work with! More

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This is at least the 3rd time we've purchased a car from Michelle (This was a new 2025 Rav4. We previously purchased a new 2023 Highlander and a preowned 2019 Rav4). Michelle again did a wonderful job wal Michelle (This was a new 2025 Rav4. We previously purchased a new 2023 Highlander and a preowned 2019 Rav4). Michelle again did a wonderful job walking us through the current inventory as well as options. She was extremely professional, knowledgeable and personable, and we will definitely plan to work with her again in the future! More

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This was our second purchase from Kolosso and it was another great experience. We love our new and our previous Highlander. Michelle was awesome to work with. another great experience. We love our new and our previous Highlander. Michelle was awesome to work with. More

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Michelle is Above and beyond helpful and professional. Michelle took the time to help me understand the car buying process. I highly recommend her to others. Michelle took the time to help me understand the car buying process. I highly recommend her to others. More

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I just purchased my 6th vehicle from Michelle Nelson at Kolosso Toyota, and I wouldn’t go to anyone else. Michelle is absolutely amazing to work with every single time. She truly listens, takes the time to Kolosso Toyota, and I wouldn’t go to anyone else. Michelle is absolutely amazing to work with every single time. She truly listens, takes the time to understand what her customers need, and genuinely cares about making sure you drive away in the best vehicle for you. She does it all with a smile and makes the process enjoyable from start to finish. The rest of the team at Kolosso is just as great. Even if any issues come up along the way, they work through them with professionalism and positivity, making sure you always feel valued as a customer. Michelle and her team make the entire experience stress-free and rewarding. Highly recommend! More

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