Michelle Nelson | Page 5

We received excellent customer service and everyone was very friendly. We drove from Michigan to buy a vehicle that I fell in love with and they held the keys for me when I called and told them I was in my very friendly. We drove from Michigan to buy a vehicle that I fell in love with and they held the keys for me when I called and told them I was in my way so it didn’t sell during my 6 hour commute there. Their willingness to work with me and trust that I’d show up made it possible for me to buy my dream car! Michelle Nelson was the best. She helped make it happen and was so friendly, knowledgeable , and professional. I highly recommend Kolosso Toyota! More

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This was a very low pressure experience for me. I never felt like I was pushed in any way and I was treated with respect. I never felt like I was pushed in any way and I was treated with respect. More

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Michelle was an absolute sweetheart and did very well explaining the process of leasing a car. She was knowledgeable but spoke to me in broken down terms as this was the first time I was purchasing/ leas explaining the process of leasing a car. She was knowledgeable but spoke to me in broken down terms as this was the first time I was purchasing/ leasing a car on my own and did not know the process very well. When I was coming to pick up the vehicle, she went over all of the options and features with me as well as assisting me when setting up some of the technology stuff! She showed amazing communication skills by asking me my preference(s) for updates on the vehicle. When I asked her to reach out to me every day, SHE DID! I was so grateful I was not left in the dark when waiting for it to arrive to the dealership. More

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Michelle and Mark were such good help on getting my new car. They explained everything in an easy to understand matter, and made my choice of a car so much easier. car. They explained everything in an easy to understand matter, and made my choice of a car so much easier. More

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The staff was friendly, helpful and knowledgeable. They made the car buying experience a pleasant one. They made the car buying experience a pleasant one. More

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Just picked up my new 2025 Tundra TRD Pro! Michelle was fantastic every step of the way! Michelle was fantastic every step of the way! More

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Outstanding Service Michelle Nelson I recently purchased a car from Kolosso Toyota , and I had the pleasure of working with Michelle Nelson. From start to finish, she provided an exceptional experience. Mic a car from Kolosso Toyota , and I had the pleasure of working with Michelle Nelson. From start to finish, she provided an exceptional experience. Michelle was knowledgeable, patient, and genuinely attentive to my needs. She took the time to understand what I was looking for and guided me to the perfect vehicle without any pressure. More

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Exceptional Experience with Michelle Nelson! I can’t say enough great things about my experience working with Michelle Nelson at Kolosso Toyota. From the moment I walked in, she made me feel co I can’t say enough great things about my experience working with Michelle Nelson at Kolosso Toyota. From the moment I walked in, she made me feel comfortable and confident about my car-buying decision. Michelle was incredibly knowledgeable about the vehicles and answered all of my questions with patience and expertise. What impressed me most was her honesty and transparency throughout the process. She provided clear information about pricing, financing options, and additional features without any hidden surprises or pressure tactics. Thanks to Michelle, I drove away in a car I absolutely love, and I couldn’t be happier. If you’re looking for someone who genuinely cares about your needs and provides top-notch service, look no further than Michelle Nelson. Thank you for a fantastic car-buying experience! More

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Outstanding Service for Michelle Nelson I recently purchased a car from Kolosso Toyota , and I had the pleasure of working with Michelle Nelson. From start to finish, she provided an exceptional exper purchased a car from Kolosso Toyota , and I had the pleasure of working with Michelle Nelson. From start to finish, she provided an exceptional experience. Michelle was knowledgeable, patient, and genuinely attentive to my needs. She took the time to understand what I was looking for and guided me to the perfect vehicle without any pressure. More

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Everyone we dealt with took the time to find out what we needed. They listened to our questions and answered them in words we could understand. If they didn’t know the answer, they immediately found someo needed. They listened to our questions and answered them in words we could understand. If they didn’t know the answer, they immediately found someone who did. Most importantly, they had the car we wanted in stock. We were told at least a 6 month wait at other dealers. We bought the car that day. More

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