Michelle Redmon

The service department at Wayne Ford continues to exceed expectations. From the moment I arrived, the staff was professional, friendly, and completely focused on making the entire process smooth and stress- expectations. From the moment I arrived, the staff was professional, friendly, and completely focused on making the entire process smooth and stress-free. I was even offered a complimentary ride home, which made the experience incredibly convenient. The communication throughout the visit was excellent — I received clear updates via text messages, so I always knew exactly what was happening with my vehicle. When the service was completed, they provided an extensive service report that included photos and highly detailed notes, giving me full confidence in the work performed. The technicians are skilled, thorough, and efficient. My vehicle was taken in quickly, serviced properly, and returned on time. The level of care, transparency, and professionalism really stands out. If you’re looking for a service department you can trust, Wayne Ford is the place to go. Exceptional service, great communication, and a team that truly cares about its customers. Highly recommended. More

by Nyquist441 Verified Customer Verified Customer

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Michelle offered to have my car delivered to me at no charge. She called and texted me to keep Me updated on the service on the work. charge. She called and texted me to keep Me updated on the service on the work. More

by Tami Verified Customer Verified Customer

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Excellent service with professional employees. Always handle my vehicle with care and quick turn around. Always handle my vehicle with care and quick turn around. More

by STEPHGESTRADA Verified Customer Verified Customer

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Michelle was excellent. Made the appointment as promised and provided me transportation to and from home. Made the appointment as promised and provided me transportation to and from home. More

by Dave Nichols Verified Customer Verified Customer

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5 Sorry I meant to put 5 not 4 Michell did a great job taking care of me. Always friendly and professional taking care of me. Always friendly and professional More

by nickzolf Verified Customer Verified Customer

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Oil change price was given to for 89. 95 without disclosing it's only for 6 quarts when I clearly asked “how much oil change would cost me for my 2024 Ford Mustang GT”. Additionally no tir 95 without disclosing it's only for 6 quarts when I clearly asked “how much oil change would cost me for my 2024 Ford Mustang GT”. Additionally no tire rotation done was but was charged for it. Lastly, I was having difficulty getting valet service More

by Roy Verified Customer Verified Customer

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Michelle was great, very attentive and communicated very well regarding services and timing. Very friendly and upbeat personality. well regarding services and timing. Very friendly and upbeat personality. More

by Mark Verified Customer Verified Customer

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The service department communicated clearly and performed all requested services. The staff is always friendly and professional. all requested services. The staff is always friendly and professional. More

by Robert Verified Customer Verified Customer

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Professional. Friendly. Honest. Would recommend to anyone looking to service a Ford vehicle. One of the best service departments. Friendly. Honest. Would recommend to anyone looking to service a Ford vehicle. One of the best service departments. More

by Robert Verified Customer Verified Customer

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Your service rep Michele did an excellent job during my recent service. She goes out of her way to assist the customer. recent service. She goes out of her way to assist the customer. More

by johnlyons49 Verified Customer Verified Customer

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