Skylar Mawson

Terrible experience. I spent a lot of money and car is not drivable, always in service. I spent a lot of money and car is not drivable, always in service. More

by Mailing Slominski Verified Customer Verified Customer

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It was a pleasure to work with Wayne Ford. Their pricing is fair and their labor is pretty quick. Their pricing is fair and their labor is pretty quick. More

by Mahmoud Verified Customer Verified Customer

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Thank you for your patience and being kind. My car was brought back to me in great shape. My car was brought back to me in great shape. More

by TRENNELLLEROY Verified Customer Verified Customer

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Great people great service . Always a pleasure. I would recommend this dealership for anyone looking Always a pleasure. I would recommend this dealership for anyone looking More

by JTBROWN3683 Verified Customer Verified Customer

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Everyone was courteous and helpful in the department and friendly, the associate on me was quite informed friendly, the associate on me was quite informed More

by CVISUALGIRL00 Verified Customer Verified Customer

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I have no problem with the service advisor, Skylar. She communicated everything clearly and was a pleasure to deal with. I don’t have a problem with the techs either, they finished 3 recalls, an oil ch She communicated everything clearly and was a pleasure to deal with. I don’t have a problem with the techs either, they finished 3 recalls, an oil change, tire rotation, and inspection in a timely manner. My issue is I was charged $180 for them to perform updates on my truck. An hour and a half of labor to click a few buttons is absurd, especially when it’s something I could do in my driveway in 5 minutes (besides the update itself). I understand it’s like saying I can change my own oil, but I also realize I must buy the parts and do the work myself. Performing an update doesn’t even require a lift, so for all I know the truck could be outside while the tech performs other work on other vehicles. I used to work at a car dealership in the service department and I can honestly say in my 2-3 years working there we never charged someone for an update. $180 to push a few buttons to update the truck is ridiculous in my opinion. I’m also glad I perform my own maintenance because it gave me the knowledge to reset my oil life after it wasn’t done at the dealership. I’m sure it was a simple mistake or forgetful error, but small details like that lead me to question the attention to detail of the dealership. Other than recalls or warranty work, I’m questioning my willingness to return here for service and will most likely go back to performing my own maintenance. More

by STANLEYRYMARZ Verified Customer Verified Customer

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The service department was great. They took care of my van. The parts department (Mr. JACKSON) Came thru by having the parts and tires. Can't say enough about the great service. Miche They took care of my van. The parts department (Mr. JACKSON) Came thru by having the parts and tires. Can't say enough about the great service. Michelle was knowledgeable and wonderful. Class service when they dropped me back to my place of business. More

by excellentlimo Verified Customer Verified Customer

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Very professional, you feel like home , and trustworthy dealer. Well spoken personality. I would recommend them with my eyes closed dealer. Well spoken personality. I would recommend them with my eyes closed More

by JOSECAB912 Verified Customer Verified Customer

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Ford Wayne has been a blessing to me with keeping my vehicle safe & reliable to us on the road, I appreciate there hospitality and loyalty to me. Wayne Ford Thank You for everything that you do in makin vehicle safe & reliable to us on the road, I appreciate there hospitality and loyalty to me. Wayne Ford Thank You for everything that you do in making your customers satisfied. More

by TAHISHAELLIS56 Verified Customer Verified Customer

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I always have a great experience with Wayne Ford the crew is always helpful and knowledgeable unlike the terrible service I got at Fette Ford is always helpful and knowledgeable unlike the terrible service I got at Fette Ford More

by mrawlsii Verified Customer Verified Customer

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