Mikael Boria

Fantastic customer service from a dedicated service department. I actually bought my Explorer at another dealership. Service department was terrible there but tried Wayne Ford and it was the best move department. I actually bought my Explorer at another dealership. Service department was terrible there but tried Wayne Ford and it was the best move ever. All are friendly and honest and care. More

by JIMTUFARO Verified Customer Verified Customer

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Friendly effective professional caring understanding clean hospitable punctual professional good marketing historical presentable inventory display clean hospitable punctual professional good marketing historical presentable inventory display More

by tpasqualxserv Verified Customer Verified Customer

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Never returned my calls Never called nor texted when he finally promised me he would. Never there when I needed status updates on my updates. Received frustrating conflicting information about parts on bac finally promised me he would. Never there when I needed status updates on my updates. Received frustrating conflicting information about parts on back order to complete the repair. Process took almost three weeks with multiple missed opportunities for touch points nor acknowledging my frustration. Never an apologies, became frustrated with me when I raised my concerns. Left bitter taste even though car was ultimately fixed under warranty. Will definitely not become my primary Ford location. More

by tommaso.mariotti Verified Customer Verified Customer

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Service tax very knowledgeable, courteous and kept me informed of my vehicles repairs. Dealership is conveniently located a short distance from my house - a win win situation! informed of my vehicles repairs. Dealership is conveniently located a short distance from my house - a win win situation! More

by kericatino Verified Customer Verified Customer

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Fast appointments, pleasant and a pleasure to deal with! Extremely professional staff And very accommodating Extremely professional staff And very accommodating More

by JOHNPAVLOVIC Verified Customer Verified Customer

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I had the best experience with Mikael Boria, he's great and all the staff at Wayne Ford and all the staff at Wayne Ford More

by Mzboria Verified Customer Verified Customer

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A great experience. All was done timely and communication was great throughout. The service process. All was done timely and communication was great throughout. The service process. More

by RFLANNING Verified Customer Verified Customer

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Quick and efficient The service staff was friendly and helpful Service was delivered as pry helpful Service was delivered as pry More

by RFLANNING Verified Customer Verified Customer

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Very courteous and informative They were very helpful in letting me know what the issue my vehicle had. letting me know what the issue my vehicle had. More

by Ajm1074@gmail.com Verified Customer Verified Customer

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Very courteous and informative They were very helpful in letting me know what the issue my vehicle had. letting me know what the issue my vehicle had. More

by Ajm1074@gmail.com Verified Customer Verified Customer

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