Michelle Redmon | Page 37

The Explorer was serviced for a recall. Michelle Redmon was professional and courteous. The problem was solved and I was called to pick-up the vehicle three hours after bring it in for my Michelle Redmon was professional and courteous. The problem was solved and I was called to pick-up the vehicle three hours after bring it in for my appointment. More

by lashadiack Verified Customer Verified Customer

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I am always satisfied when I visit your dealership. I have nothing else add to add to that. I have nothing else add to add to that. More

by IRENE.SEDEREAS Verified Customer Verified Customer

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Great service. Always happy to use them for repairs. Will definitely be back for future repairs and purchases. Always happy to use them for repairs. Will definitely be back for future repairs and purchases. More

by robertkatz69 Verified Customer Verified Customer

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The staff at Wayne Ford went above and beyond. Went in for routine service they found an issue,they got me a ride home and DELIVERED the vehicle when it was done. Kudos to Michelle and Wayne ford. Went in for routine service they found an issue,they got me a ride home and DELIVERED the vehicle when it was done. Kudos to Michelle and Wayne ford. Outstanding as usual More

by richk55 Verified Customer Verified Customer

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Wayne Ford isn't a customer friendly shop! !! Very disappointing! Great! Know way to send. What a surprise! !! Very disappointing! Great! Know way to send. What a surprise! More

by Rogie250 Verified Customer Verified Customer

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Very competent and professional service. Continued to work at until the problem was solved and the car was running well. Continued to work at until the problem was solved and the car was running well. More

by JOYCE.GLATZER Verified Customer Verified Customer

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Very professional , courteous and dependable. Made thing easy for me and made me feel comfortable to leave m to car knowing that my problem will be resolved. Made thing easy for me and made me feel comfortable to leave m to car knowing that my problem will be resolved. More

by TOTOWARAY2 Verified Customer Verified Customer

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Customer service is excellent. All works done are reported, and what to expect for next services. All works done are reported, and what to expect for next services. More

by 2018 F explorer Verified Customer Verified Customer

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Voicemail full, could not leave message. Was not receiving updates. Took very long to solve simple problem. Even when I dropped the car off I was told I had till 8pm to drop off then I show Was not receiving updates. Took very long to solve simple problem. Even when I dropped the car off I was told I had till 8pm to drop off then I show up and they say drop off is in the morning, but they would make an exception. After 1 week they said that they can’t find the problem, I told them to wait an extra day. I show up next morning and then they said they turned the car on and saw the problem. Took another 2 weeks to figure out it was the alternator. I am not a car expert, but it does not make sense to me that it should take two weeks. I come to pick up my car and I had to find the tech to tell me what was wrong because initially I was just given a bill with no explanation. Also text feature to receive updates is useless as I never received a response. More

by AGUIRREMERCEDES95 Verified Customer Verified Customer

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The Waybe Ford Service Department has great customer service. They are honest and sincere. I won't take my car anywhere else. service. They are honest and sincere. I won't take my car anywhere else. More

by DFBELLIZZI Verified Customer Verified Customer

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