Michelle Sandoval
Michelle Sandoval at Porsche San Francisco

Michelle Sandoval

Porsche Service Advisor

Porsche San Francisco

500 8th St
San Francisco, CA 94103

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5.0
36 Reviews

Michelle joins the indiGO team, bringing with her 10 years of valuable Porsche experience. Throughout her career, she has exclusively worked with the Porsche brand in the auto industry. Prior to her automotive journey, Michelle gained experience in retail and car rental agencies. During weekends, she enjoys engaging in fun family activities with her 3-year-old son and 1-year-old daughter. Michelle's favorite Porsche model is the 997.2 GT3 4.0.

Dealership Experience

2 yrs, 10 mos

Industry Experience

10 yrs, 1 mo

Specialties & Trainings

Porsche global certification and NADA certified

5.0

36 Reviews

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36 Reviews of Michelle Sandoval

September 23, 2026

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I had a very smooth experience. Michelle was very proactive with getting everything set up and done More

by abkoff
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Recommend Dealer
Yes
Sep 23, 2026

Porsche San Francisco responded

We’re glad the service process on your Cayenne felt effortless from start to finish. Knowing you found Michelle’s support proactive and efficient means a lot to our service department.

September 19, 2026

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Service and response were first rate and what one would expect from a Porsche dealer. More

by ACHENG0
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Leung

Sep 19, 2026

Porsche San Francisco responded

Your praise of our efficient service and responsive support highlights what our service department aims for. Knowing that the service on your 718 Cayman met your expectations means a lot to our service team.

September 16, 2026

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The service team at Porsche SF is, without a doubt, the best I’ve dealt with when it comes to maintaining my 911 in tip-top shape. They are communicative, expert, and a pleasure to deal with. More

by Pete S
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Recommend Dealer
Yes
Sep 17, 2026

Porsche San Francisco responded

Your comments about our expert communication reflect how our service department prioritizes keeping you informed. Knowing that maintaining your Porsche 911 in tip-top shape was an enjoyable experience is very rewarding for us.

September 16, 2026

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The entire experience was incredibly professional. The communication was excellent, keeping me well-informed throughout the process. All services on my Cayman were performed perfectly on time, and the More

by keith.foster
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sandoval

Sep 16, 2026

Porsche San Francisco responded

Knowing the entire service experience felt professional and that our communication kept you well-informed is rewarding. We’re glad the work on your 718 Cayman was completed on time and returned exactly as promised. Your kind words and five-star rating mean a lot to our service department.

September 16, 2026

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Excellent Very excellent Very very very excellent I don't want to Great service Great great More

by wchadm
Recommend Dealer
Yes

Other Employees Tagged: Michelle Sandoval

Sep 16, 2026

Porsche San Francisco responded

Thanks for the five-star rating and enthusiastic words. Hearing that service on your Porsche 911 was excellent means a lot to our team.

September 16, 2026

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Alway a top tier experience. Excellent customer service. I’m always treated like I am important and with respect. Couldn’t be better. More

by WBROWN5153
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Recommend Dealer
Yes
Sep 16, 2026

Porsche San Francisco responded

Knowing that you feel respected and valued each time means a lot to our team. We appreciate your kind words and five-star rating.

Sep 16, 2026

WBROWN5153 responded

You’re more than welcome!

March 14, 2026

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I’ve been a Porsche Owner for 36 years best dealer experience ever so far! More

by jsbarro
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Recommend Dealer
Yes

Other Employees Tagged: Cory Burkhart, Raymond Leung , Shop Forman!

Mar 16, 2026

Porsche San Francisco responded

Thank you for the wonderful feedback. It means a lot to hear that after 36 years of Porsche ownership, this has been your best dealer experience so far. Our team at Porsche San Francisco truly appreciates your support, and we look forward to continuing to provide exceptional service in the future!

November 12, 2024

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When I first came to Porsche San Francisco. I felt very welcome by everyone. The consultants are service . Michelle Gent is super helpful knowledgeable and professional. The conversation via te More

by feyrouz.rose
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Recommend Dealer
Yes

Other Employees Tagged: Keon Naderi, Eric San Vicente

Nov 14, 2024

Porsche San Francisco responded

Thank you for such a thoughtful and detailed review! We're delighted to hear that you felt welcomed and well-cared for from the moment you arrived at Porsche San Francisco. Michelle’s knowledge, professionalism, and clear communication make her a valued part of our team, and we're thrilled she could assist you with the spark plug update and keep you informed about Porsche's updated service policy. We’re also glad that Keon and Eric could enhance your understanding of your car’s features. It’s wonderful to know you enjoyed the friendly atmosphere—and our café’s hot chocolate, too! Thank you for choosing us, and we look forward to welcoming you back.

November 08, 2024

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Very good communication. The dealership is fantastic. Honest and knowledgeable. I would definitely recommend this. More

by ETHANHO.OFFICIAL
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Recommend Dealer
Yes

Other Employees Tagged: Gunter Feldmeier, Katie

Nov 14, 2024

Porsche San Francisco responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our team’s communication and found our dealership to be honest and knowledgeable. Your recommendation means a lot to us, and we look forward to serving you again in the future!

November 03, 2024

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The dealership is lovely and they try really hard, but there’s been a lot of turnover (I had 3 SA’s during my 6 month purchase) and they are “indefinitely short staffed” in service. With that said, th More

by Ex spark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dulcinea Lai

Nov 14, 2024

Porsche San Francisco responded

Thank you for sharing your honest and detailed feedback. We’re glad to hear you found the dealership environment welcoming and that our team consistently strives to do the right thing. We apologize for the frustrations caused by turnover and scheduling issues during your experience. We understand how disappointing it must have been to encounter delays, especially with your new vehicle's air conditioning issue. Thank you for your patience and for allowing us the opportunity to address the situation. We're committed to improving our service experience, and your feedback helps us move in that direction. Please don’t hesitate to reach out if there’s anything we can do to further support you. We’re here to make things right and ensure future visits are seamless.

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