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Michelle Sexton
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91 Reviews
91 Reviews
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91 Reviews of Michelle Sexton
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September 10, 2020
We bought a 2012 Glant new most of service has been done there Liked it better when cars was washed and vacuumed but from buying to service no complaints there Liked it better when cars was washed and vacuumed but from buying to service no complaints More
by sunlover24x7
Other Employees Tagged: Dave Hern
August 15, 2020
We had a 10 AM appointment for an oil change. We returned 2 1/2 hours later and the car had not been touched. The woman who took our car in could not be found. Finally a service man helped us. He was very so 2 1/2 hours later and the car had not been touched. The woman who took our car in could not be found. Finally a service man helped us. He was very sorry for the poor service and complete the service for no charge. We usually get good service from Machens, but this time it was awfull. More
by jbrinkman4
Other Employees Tagged: Dave Hern , Jessica Cosner
November 27, 2016
Professional and Friendly Service Jeff Johnson was very easy to work with. I had been to several other dealers before coming to Mazda, and Jeff was much more helpful than the others. Jeff Johnson was very easy to work with. I had been to several other dealers before coming to Mazda, and Jeff was much more helpful than the others. He answered all of my questions and quickly found the car that I wanted. He was very personable and made the purchasing process easy. Michelle Sexton in the Service Dept. is extremely friendly and I feel like she will take care of me when I call in. More
by KathyC
Other Employees Tagged: Jeff Johnson
September 14, 2016
Wonderful We were treated like family!!!! Could not have asked for a better experience! Kris worked very hard for us, and our experience was wonderful from st We were treated like family!!!! Could not have asked for a better experience! Kris worked very hard for us, and our experience was wonderful from start to finish!!! More
by Chantel Haynes
Other Employees Tagged: Al Morgan, Kris York
August 10, 2016
Wonderful experience My first car sale was a terrible situation. I went to Mazda to just see what my options were and let with a wonderful experience and new car! All the My first car sale was a terrible situation. I went to Mazda to just see what my options were and let with a wonderful experience and new car! All the sales individuals were amazing and keep me assured that what I wanted was to be done More
by Emilylivigne
Other Employees Tagged: Al Morgan, Shawn Wagner, Rob Chen
August 10, 2016
Excellent Customer Service after the Sale Michelle Sexton is the best!!!! She is so friendly, helpful, and knowledgeable!! She makes getting your car serviced a memorable experience. No job is Michelle Sexton is the best!!!! She is so friendly, helpful, and knowledgeable!! She makes getting your car serviced a memorable experience. No job is too big or too small with the way she helps to resolve it! Joe Machens is very fortunate to have someone like Michelle be the face of the business in an area that can determine repeat sales from happy customers. I feel like not only do I have a great car to drive, but now a great friend to keep my happy driving it!!! Thanks, Michelle, you are wonderful! More
by Judy Samp
Other Employees Tagged: Chuck Wright
March 30, 2016
Takes great care of us, and our vehicles! Michelle consistently turns our car problems into no big deal. She handles our concerns with kindness, effectiveness and efficiency. She helps us find Michelle consistently turns our car problems into no big deal. She handles our concerns with kindness, effectiveness and efficiency. She helps us find the best solution, considering both short term and long term needs. Michelle is friendly, and listens carefully to our needs. Based solely on our most recent experience, if it wasn’t for Michelle, we would service our car elsewhere. We had to take a loaner vehicle on a trip that was planned prior to our vehicle’s mechanical issue. The loaner vehicle had a mechanical issue, which to some of the folks in the communication loop became our problem to solve. However, Michelle quickly referred us to the loaner vehicle’s Road Side Assistance, who picked up the car within an hour. She was quick to turn to solution based thinking, which helped get us back to our Spring Break plans quicker than expected. Once again, Michelle turned a situation that had potential for a considerable amount of frustration into no big deal. More
by MaryC
March 15, 2016
Effieciency Michelle in the service dept. helped to get my tire fixed very promptly and got my car cleaned and back to me as soon as possible ! Great help ! Michelle in the service dept. helped to get my tire fixed very promptly and got my car cleaned and back to me as soon as possible ! Great help ! More
by Abbi
February 14, 2016
Service that is definitely above the rest! Michelle Sexton is amazing. She is a person who I really look forward to seeing when I need anything in service. Her warm personality and smile is c Michelle Sexton is amazing. She is a person who I really look forward to seeing when I need anything in service. Her warm personality and smile is contagious and so nice to see. She makes me feel like I count as a valued customer. Bravo Joe Machens Automotive for having her there. This girl deserves a raise!!! More
by Angie C
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