Mick Dupuis | Page 3

Dear Jim Ellis Ford Management, I am writing to share my recent car buying experience at your Sandy Springs location this past Monday, April 13th. While I have had difficult experiences purchasing vehicl my recent car buying experience at your Sandy Springs location this past Monday, April 13th. While I have had difficult experiences purchasing vehicles in the past, my recent visit was one of the best I have had since I began buying cars in the 1970s. After searching multiple Ford dealers online for a two-wheel drive F-150, I found two identically configured Lariats at your dealership. Despite my initial hesitation about making the drive from Cumming, the positive reviews I read led me to reach out to Louis Thompson. Louis entered my information into the system and, due to his previous appointments, introduced me to Jay Wiggins. Jay handled the rest of the process seamlessly. In addition to the excellent service from Louis and Jay, I would also like to commend Mick, the New Car Manager, and Irving Ryes for their involvement. The entire team made this a truly rewarding experience. Thank you for the exceptional service. Best regards, RD Holman More

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Key made buying a truck a positive experience, Any question I had was clearly explained and he made a deal happen that I was happy with, in a timely manner. Key has been responsive and willing to help question I had was clearly explained and he made a deal happen that I was happy with, in a timely manner. Key has been responsive and willing to help with anything I needed during this process. More

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I have always been really impressed with my service at Jim Ellis and working with Veronica was no different. I really appreciated her help while purchasing my new Bronco. She was very attentive and answer Jim Ellis and working with Veronica was no different. I really appreciated her help while purchasing my new Bronco. She was very attentive and answered all my many questions. Everyone I worked with during the whole process was very kind and made me feel like it was important that I was there and that seems so rare these days. The Jim Ellis team is truly some of the best in my opinion. More

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Had a great experience buying a new Ford Explorer. Sales Consultant Jay Wiggins was super helpful and informative. Everyone made the experience easy. Sales Consultant Jay Wiggins was super helpful and informative. Everyone made the experience easy. More

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Emmanuel was great he helped me find the right truck took his time and answered all my questions I highly recommend him and Jim Ellis Ford his time and answered all my questions I highly recommend him and Jim Ellis Ford More

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Amazing customer service from Veronica and Mick. Even after I a bought a car that did not have the features I thought were included, Mick, the new car sales managers found the exact car I wanted and Even after I a bought a car that did not have the features I thought were included, Mick, the new car sales managers found the exact car I wanted and exchanged the vehicles More

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The guys at Jim Ellis Ford are fantastic! I cannot recommend them highly enough. Customer service, attention to detail, ensuring everything was done correctly and making sure I understood eve I cannot recommend them highly enough. Customer service, attention to detail, ensuring everything was done correctly and making sure I understood everything every step of the way. They are honest and awesome. I worked directly with Michael Buck and Mick so def try to work them them. I will use them again for sure. More

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Everyone was very friendly and extremely helpful and accommodating. I will recommend Jim Ellis Ford to anyone. accommodating. I will recommend Jim Ellis Ford to anyone. More

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Very friendly service with no bait and switch. The process of purchasing a car was fairly easy and there were no aggressive tactics. The process of purchasing a car was fairly easy and there were no aggressive tactics. More

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Buck and the entire team at Jim Ellis Ford were amazing to work with. They worked with me to get the deal done when other dealers wouldn’t. Highly recommend them if you looking for a new Ford or used vehic to work with. They worked with me to get the deal done when other dealers wouldn’t. Highly recommend them if you looking for a new Ford or used vehicle. More

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