Micky Gastrock | Page 22

Pretty nice place and nice workers, domingo his job pretty fast and With a gratis attitude. pretty fast and With a gratis attitude. More

by Gerardo Garcia Verified Customer Verified Customer

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Mickey provided excellent customer service! He made sure to explain everything to me and was very friendly the entire time! He made sure to explain everything to me and was very friendly the entire time! More

by SALLY_MOLINA Verified Customer Verified Customer

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Called to get an appointment, told I needed to call parts. Called parts and they said they had the part and quite a few of them so I should be good. Two days before my appointment, Micky called me and parts. Called parts and they said they had the part and quite a few of them so I should be good. Two days before my appointment, Micky called me and said there are no parts - once he double checked, he realized there were parts. Felt like he just didn't want to do the service. Then I got to my appointment, dropped off my car, picked up the rental, and drove 30 minutes away at which point Micky called me and told me it wasn't possible to do that particular servicing (a very normal quarter panel installation). The issue wasn't that they couldn't get it done, it was that I wasn't told during the initial phone call that this wasn't a service they offered - instead was strung along all the way to the point of leaving and having to come back. Huge waste of time. More

by kaulsonia02 Verified Customer Verified Customer

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Excellent customer service and I especially appreciate that they contacted me that my car is due for mainatanance that they contacted me that my car is due for mainatanance More

by Dante.delacruz Verified Customer Verified Customer

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Mickey at Fremont, Toyota is great! He always gives me clear explanations on costs and options. Great service all around! He always gives me clear explanations on costs and options. Great service all around! More

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The service was excellent. They were able to change the break pads and also replaced the viper They were able to change the break pads and also replaced the viper More

by Sushil.dhiver Verified Customer Verified Customer

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My whole car dealership experience was excellent as I was assisted by the wonderful staff ! assisted by the wonderful staff ! More

by sbang168 Verified Customer Verified Customer

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Micky was great since he mentioned the extra year of service Toyota Care Plus covers as well as had a note on his desk specifically calling out car washes are provided upon request only. Appreciated he service Toyota Care Plus covers as well as had a note on his desk specifically calling out car washes are provided upon request only. Appreciated he provided more information than others have in the past, and was true to his word that the service would be ready pretty quick! More

by jaykjapra Verified Customer Verified Customer

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Is a very good place nice service friendly honest all ways on time and the guest very friendly ways on time and the guest very friendly More

by Tracas1986 Verified Customer Verified Customer

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Micky my service advisor was very helpful and was able to get me in and out fast for my appointment. Thank you very much Micky for excellent service! get me in and out fast for my appointment. Thank you very much Micky for excellent service! More

by Ivan Verified Customer Verified Customer

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