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Micky Gastrock
Micky Gastrock at Fremont Toyota

Micky Gastrock | Page 35

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.8
406 Reviews
4.8

406 Reviews

Write a Review

406 Reviews of Micky Gastrock

October 27, 2023

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Employee Rating

This dealer charge me a lot of money and I still have the same problem on my car , they want me to bring my car back and they want to charge me again ( this is what they said)for the same issue 🤷🏻‍♂️ More

by chavaurena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I forgot the manager name

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Oct 30, 2023

Fremont Toyota responded

Thank you for your candid feedback. We take customer feedback very seriously and try to continually improve our service to our customers. We’re disappointed to hear that your recent service experience with us was less than stellar, and we would like to speak with you regarding your visit to learn more. Please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com so we can discuss your concerns and try to restore your confidence in our business. Thank you.

October 26, 2023

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Great job, fast and easy turnaround on the maintenance. Service is superb and the employees are very accomodating More

by JBCDELENA
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

October 22, 2023

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They did good job and fast I really appreciate to Maria Castillo and Toyota team More

by NARINDERSAMRA137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers

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Oct 23, 2023

Fremont Toyota responded

Thank you for your kind words. At Fremont Toyota, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

October 20, 2023

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i know folks talk about how they will sell you things but you need to have those serviced in order for your car to run... he told me i needed a transmission flushand other items which no other service dept(m More

by cheri.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Castillo

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Oct 23, 2023

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

October 14, 2023

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Employee Rating

Very nice service. Got in and out in a good time. Was updated well and was let known how my vehicles health was. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers

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Oct 17, 2023

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

October 12, 2023

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Employee Rating

I bought a CPO Corolla which came with a minor dent and single key, Fremont Toyota took care of both the issue immediately. This is an awesome team, Thank you team Fremont Toyota More

by nkurane
Recommend Dealer
Yes

Other Employees Tagged: Omar Fawad , Yolanda gets five stars ??

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Oct 13, 2023

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

October 11, 2023

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Employee Rating

A little pleased with the work that was done to my truck. Leaking still needs to be addressed More

by ESBANAAG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2023

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

October 03, 2023

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Employee Rating

Excellent service people are friendly knowledgeable they seem to have their scope of work well maintained More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Ramiro Orozco, Steve Sako, Maria Castillo, Ervin Sunga, Pat O'Brien, Phil Stravers

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Oct 04, 2023

Fremont Toyota responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Fremont Toyota - we're glad you appreciate that. We're looking forward to your next visit!

October 03, 2023

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Employee Rating

Micky Gastrock always provided professional recommendations and excellent service when i met Micky fews years ago. More

by AT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2023

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

September 27, 2023

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Employee Rating

Mickey helped me with everything what need to be done with my vehicle! Best customer service! More

by jerson510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2023

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

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