Mico Silver | Page 2

Prompt and professional on the service appointments. Overall a well structured and efficient process. Thanks. Overall a well structured and efficient process. Thanks. More

by jayashford Verified Customer Verified Customer

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Work done to my satisfaction and I didn't have to wait to long for work to be completed long for work to be completed More

by mslinda90 Verified Customer Verified Customer

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All nice and professional staff. Timely, Accommodating, and efficient. I will be coming back every year for service Timely, Accommodating, and efficient. I will be coming back every year for service More

by dilloncraig Verified Customer Verified Customer

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Went to get the first service on my 2018 RAV4 done at One Toyota. Great all around service from the advisor that helped me to the Lyft ride home. Thank you for an amazing experience, as always Toyota. Great all around service from the advisor that helped me to the Lyft ride home. Thank you for an amazing experience, as always More

by JEYSILP Verified Customer Verified Customer

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Jamir is very friendly and helpful. He made the purchase a painless experience. Thank you Jamir! He made the purchase a painless experience. Thank you Jamir! More

by x0 Verified Customer Verified Customer

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Long wait time. Need to notify customer when car is done. I been waiting 15 minutes after car was done. Need to ask is the car ready Need to notify customer when car is done. I been waiting 15 minutes after car was done. Need to ask is the car ready More

by ae85levin Verified Customer Verified Customer

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When I purchased my used vehicle from your dealership, I informed the sales person at the Horn didn’t work and I considered a safety violation and he assured me that they would order the part and as soon as informed the sales person at the Horn didn’t work and I considered a safety violation and he assured me that they would order the part and as soon as it came in, they would contact me and have it fixed. When that didn’t occur for over a month I was contacted by the sales manager used car sales manager, who said basically the same thing and that was about a month and a half ago. So far, nothing has been done and no follow up contact has been received so I assumed you were just basically telling me to xxxx off. Underneath these circumstances, I have no intentions of allowing you to have any service done on my vehicle. I can’t imagine why you would expect me to trust you to do it properly. Moving forward, please do not contact me for any reason unless you have a solution to fixing the horn. More

by bobhostetter Verified Customer Verified Customer

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Samrat was so helpful he made the buying experience so easy and so reliable! My process was fast and smooth! easy and so reliable! My process was fast and smooth! More

by sarayarg12 Verified Customer Verified Customer

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On September 26,on my visit for miantinance I told the person was helping me to check on the battery,because I had to jump start,to start my truck.,then the next day I can’t get it started again,,now a ha person was helping me to check on the battery,because I had to jump start,to start my truck.,then the next day I can’t get it started again,,now a hassle on my morning day and I need to go work in the afternoon,and tell now it won’t start. More

by Jimcalunod Verified Customer Verified Customer

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Confirmed a meeting with Tikki Ganbat, Internet Sales & Finance Manager, for 10 a.m. on 9/20 and texted him at 9:30 on 9/20 to say I would be a half hour late. When I arrived and asked him about the car, h Finance Manager, for 10 a.m. on 9/20 and texted him at 9:30 on 9/20 to say I would be a half hour late. When I arrived and asked him about the car, his face dropped, and he had me look for it in the parking lot. He told me he was with another customer, but no one else was in his office. He originally wanted me to wait on the couch. About 10 minutes passed, and he walked outside, looking confused, and said the car was just here. I asked him to go back to his office to check inventory. He then came back and stated the car had been sold. Now, let me remind you: I am coming from the 209 area. After he told me it was sold, I asked why he didn't call, and he got defensive. What a horrible human being; no customer service was given, and he did not care whatsoever about me driving an hour away. Very unprofessional. I recommend staying away from this site, as they treat customers like the current administration. More

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