Mieshia Jones | Page 19

My experience purchasing my Jeep was AMAZING!! It was a smooth transition and only took three days (one being a Sunday so really two). The sales rep was very patient with me and didn’t make me feel like I smooth transition and only took three days (one being a Sunday so really two). The sales rep was very patient with me and didn’t make me feel like I had to jump into such a big investment. To sum it up my experience was GREAT!!! While I wish I could say the same for service I can’t!!! Commodity Circle has the absolute WORST service department I’ve ever been too!!! I had to take my Jeep back because my Bluetooth wouldn’t connect. I went on 4/25 and was told that I needed a new radio and that it would be ordered. Ok fine. 2-3 weeks went by I never received a phone call or anything so I called them only to be told the radio hadn’t been order and that I needed to bring my Jeep in a second time for more testing. Ok. I returned on 5/23 the testing was supposedly and I was told that I needed an antenna and a cable. Ok fine. Yet again weeks go by and no one ever reach out to me!! I call and come to fund out the parts arrived, and we’re just sitting there. Go figure. I returned a third time and the issue still wasn’t fixed!!!!!!!!!! I was guaranteed this time that radio would be order. They were sure of it this time!!! Well things don’t change....weeks go by AGAIN no call so you got it I called!! At first they I was told a lie saying my radio was ordered on 4/25 but was back ordered. Hello at the time we were in June!! I’m a service writer myself back ordered warranty parts don’t take 2 months to arrive!!! After calling them out on the lie I was by Jason he would get with Sean the next morning figure out what happened and he’d call me back. We all know I never got that call so yes I ended up calling back. Only to hear this sad sop story from Jason about how he was sorry they dropped the ball twice no correction three times and that he’d make it better and get it corrected for me when I return on the 11th!! My fingers are not crossed as I am currently preparing to take this to the next level!!! For 3 months I worked with Sean Mock and now the service manager Jason trying to get a xxxx Bluetooth connection established. 3 xxxxING MONTHS!!! People if you can get service from somewhere else do so PLEASE!!! These ppl are a complete joke!!!! If you have to come here please get back into your vehicle if you have to deal with Sean and possibly Jason!!! They aren’t even worth the headache or the xxxxxxxx!!! I feel like at this point this is definitely a corporate matter. I would NOT recommend the service department on Commodity Circle in Orlando, FL under no circumstances!!! More

by brittany08dinkins Verified Customer Verified Customer

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The staff were professional knowledgeable and helpful. I was pleased with the rebates and other savings but not the $1995 Package add on for nitrogen in the tires etc. Which I was told cannot be eliminated was pleased with the rebates and other savings but not the $1995 Package add on for nitrogen in the tires etc. Which I was told cannot be eliminated. although adjusted to $995 this Is still overpriced and should be a buyers choice. More

by CFSMITH512 Verified Customer Verified Customer

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They sales person was great The front desk was rude But They sales person was great The front desk was rude But over all I am thank ful definitely for mieshaia she was wonderful take care of her They sales person was great The front desk was rude But over all I am thank ful definitely for mieshaia she was wonderful take care of her More

by monicacrump231820 Verified Customer Verified Customer

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Double check the final price on the bill of sale. Double check the final price on the bill of sale. The sticker price was $2500 below actual bill of sale without including the tax,tag,title,dea Double check the final price on the bill of sale. The sticker price was $2500 below actual bill of sale without including the tax,tag,title,dealer fee, and extended warranty we purchased. Other than that everything went extremely well and pleasant employees More

by Joshturbodiesel Verified Customer Verified Customer

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salesperson was nice and friendly, but didn't know about salesperson was nice and friendly, but didn't know about the Mustang that I bought. My daughter had to help me figure out how to use it. I felt press salesperson was nice and friendly, but didn't know about the Mustang that I bought. My daughter had to help me figure out how to use it. I felt pressured to get the warranty but didn't understand what I was getting. More

by mspritch1 Verified Customer Verified Customer

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Very professional and friendly. My buying experience was a pleasant one overall. A special thanks to Mieshia jones for her dedication and commitment. She came in on her time off to assist me with my purchas a pleasant one overall. A special thanks to Mieshia jones for her dedication and commitment. She came in on her time off to assist me with my purchase. The receptionist was very friendly as well, which felt welcoming to be there. I would definitely recommend this dealership to others. Thanks again for your service. More

by Herm Gutierrez Verified Customer Verified Customer

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Very untrustworthy company,they lie and scam just to get you to sign ,they do not give any paper copies of anything. They messed up our paperwork 3 times even running someone elses social security number wi you to sign ,they do not give any paper copies of anything. They messed up our paperwork 3 times even running someone elses social security number with my sons name. My son wanted to order a vehicle directly from Chrysler and the store manager wesley said he probably wouldnt get it until next year? So my son was settling for the closets thing they had to the one he wanted. This had less upgrades and wesley said he would give a better price he even put it in writting but they conveniently lost the papers and wesly had left the finance guy said but other employee said he was in the restroom? It was just to many mistakes and scams ,I am disappointed that a company with a good name would do this. I continue to contact them to get answers and hopefully everything corrected but still nothing. On a side note it is a 2020 jeep renegade it wouldnt even start they tried jumping it and it still wouldnt start ,they drove it down 3 floors with the portables jumpstart attached and wanted us to drive it like that? It clearly needed a new battery. The car wasnt even put together the antenna was still in the package in the trunk instead of on the roof of the car. Finance dept. Clearly did not recieve everything correctly from wesly in my opinion. We had to wait 8 hours to just look at 1 car only and purchase that 1 car and were only offered water. More

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smooth they performed as promised. They were very efficient, personable and knowledgeable. I felt comfortable buying a car from them during this covid epide they performed as promised. They were very efficient, personable and knowledgeable. I felt comfortable buying a car from them during this covid epidemic. They were conscious and respectful of my need to wear masks. More

by MUNTAUK Verified Customer Verified Customer

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A great buying experience. Helpful and knowledgeable willing to work with you to get you in the beat deal possible even if it is more in your favor than theirs. willing to work with you to get you in the beat deal possible even if it is more in your favor than theirs. More

by CNDYNES Verified Customer Verified Customer

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Great deal on a great car. The sales person was very helpful, friendly, and understanding. After checking many dealerships in the area this was by far the nicest. helpful, friendly, and understanding. After checking many dealerships in the area this was by far the nicest. More

by RYOTHORN Verified Customer Verified Customer

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