Miguel Castellon | Page 7

The service advisors are always helpful and polite. Along with the mechanics, they always solve whether issues I have a keep me informed. I’ll stay with Ft. Bend Kia. Along with the mechanics, they always solve whether issues I have a keep me informed. I’ll stay with Ft. Bend Kia. More

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It was an easy first time experience. Booked via Kia App, and was out by the expected time. Worked while I waited. Booked via Kia App, and was out by the expected time. Worked while I waited. More

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Love being able to make the appointment online to a time that was good for me. The check in process was great and the time it took was what I was told. Very easy process and no upsell that was good for me. The check in process was great and the time it took was what I was told. Very easy process and no upsell More

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The service was great, the staff was friendly. Service was fast and complete, including the recall work. Service was fast and complete, including the recall work. More

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Miguel and the person who repaired my vehicle both did an excellent job! Repair was finished quickly. Very nice people too! excellent job! Repair was finished quickly. Very nice people too! More

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My experience with this dealership is more often than not very pleasant. It's why I choose to drive longer to come here when I opt for service at the dealership, even though I have a Kia dealership closer to very pleasant. It's why I choose to drive longer to come here when I opt for service at the dealership, even though I have a Kia dealership closer to my house. I never get pressured into buying services my car may or may not need, and I've never felt taken advantage of just because I don't know as much about what goes on under the hood. This will continue to be my go-to dealership for service! More

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Did an oil change and tire rotation without an appointment. Thanks for handling a waiter. appointment. Thanks for handling a waiter. More

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Very professional and nice , techs were super busy but still managed to take care of all issues in a reasonable time. still managed to take care of all issues in a reasonable time. More

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The guys in the Service Department run that area like a well oiled machine. I have been a customer for 10 years. I'm so happy with the service I received there. But so very disappointed the new owner stopp well oiled machine. I have been a customer for 10 years. I'm so happy with the service I received there. But so very disappointed the new owner stopped the rewards program with no warning. I lost over $100 because of his bad decision. Not sure he cares about loyalty of customers. He gets a bad review even though I never met him. More

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I've always received excellent service at Fort Bend KIA and I know the name change to Shottenkirk won't change anything. and I know the name change to Shottenkirk won't change anything. More

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