Miguel Castellon | Page 7

Kameron and the Manager were the most helpful and very respectful. This dealership is first class all the way! respectful. This dealership is first class all the way! More

by jennifernll64 Verified Customer Verified Customer

Print

One of headrest was stuck in wrong direction. I was told that the seat will need to be removed and it will cost me $278. I found the remedy on YouTube- it took me 2 minutes to fix it I was told that the seat will need to be removed and it will cost me $278. I found the remedy on YouTube- it took me 2 minutes to fix it More

by ta123ali Verified Customer Verified Customer

Print

Top notch customer service and great communication, pleasant experience every time! Job well done, thank you! pleasant experience every time! Job well done, thank you! More

Print

Great job with getting my car fixed! Miguel was very polite and informative. Will def be back. Miguel was very polite and informative. Will def be back. More

by jenny4480 Verified Customer Verified Customer

Print

Came in for regular servicing. It all went as expected, but when completed and explaining details it was stated one tire was cut and bulging. I asked to see the damaged tire. I did It all went as expected, but when completed and explaining details it was stated one tire was cut and bulging. I asked to see the damaged tire. I did not want to leave with a compromised tire. Yes it needed to be replacing and I so instructed. Now unfortunely I had to go back in line for this work. I should have been shown this tire problem when it was first discovered. The whole job could have benn done in much sorter time than the two hours it took. Otherwise all was good as usual. Thank you More

by dm21459 Verified Customer Verified Customer

Print

Every time I need service there all the staff are very helpful and effective in meeting my needs. helpful and effective in meeting my needs. More

Print

The service advisors are always helpful and polite. Along with the mechanics, they always solve whether issues I have a keep me informed. I’ll stay with Ft. Bend Kia. Along with the mechanics, they always solve whether issues I have a keep me informed. I’ll stay with Ft. Bend Kia. More

Print

It was an easy first time experience. Booked via Kia App, and was out by the expected time. Worked while I waited. Booked via Kia App, and was out by the expected time. Worked while I waited. More

Print

Love being able to make the appointment online to a time that was good for me. The check in process was great and the time it took was what I was told. Very easy process and no upsell that was good for me. The check in process was great and the time it took was what I was told. Very easy process and no upsell More

Print

The service was great, the staff was friendly. Service was fast and complete, including the recall work. Service was fast and complete, including the recall work. More

Print