Miguel Gonzalez
Internet Manager
Honda of Downtown Los Angeles
780 W. Martin Luther King Jr. Blvd
Los Angeles, CA 90037
Languages Spoken
English
Spanish
44 Reviews
Write a Review44 Reviews of Miguel Gonzalez
April 16, 2024
Very good & fast service. Everything was fine. Nice car Thank you so much. Have a nice day Everything was fine. Nice car Thank you so much. Have a nice day More
Other Employees Tagged: Kevin Esquivel
April 14, 2024
Busy and long wait but has a good customer service and good staff that cares good staff that cares More
Other Employees Tagged: Jacqueline Martinez , Jon Castro
April 08, 2024
Great service. Easy negotiation. No pressure. No surprises. Friendly staff. Will come me back for my next vehicle. Easy negotiation. No pressure. No surprises. Friendly staff. Will come me back for my next vehicle. More
Other Employees Tagged: Katheryn Vides, Dan Sandu
March 17, 2024
Kevin was very helpful, kind, and knowledgeable. He did not pressure me into any decisions. He did not pressure me into any decisions. More
Other Employees Tagged: Kevin Esquivel
March 11, 2024
I walked in with very little hopes of getting approved and driving off with a new car. Fortunately Miguel Gonzalez and the Honda team worked really hard to get me approved! Their honesty, and dedication t and driving off with a new car. Fortunately Miguel Gonzalez and the Honda team worked really hard to get me approved! Their honesty, and dedication to the commitment to help customers was outstanding! More
February 22, 2024
Internet Dept backs out on their online price committment. Other customers need to be prepared to be surprised at the time of purchase and be prepared to walk out to other sellers. committment. Other customers need to be prepared to be surprised at the time of purchase and be prepared to walk out to other sellers. More
Other Employees Tagged: Gus
February 22, 2024
My purchase experience was terrible. Last minute price gauging ruined the entire experience. Even though I had negotiated out of the door price before arriving at the dealership, the Mig Last minute price gauging ruined the entire experience. Even though I had negotiated out of the door price before arriving at the dealership, the Miguel Gonzalez's manager Gus made an aggressive last minute attempt to make me pay additional $500 else cancel the deal. Only after I walked out of the dealership, a different Sales Manager agreed to honor the price I was promised online. But my purchase experience was ruined already. It did not get better after that. I was told entire purchase process would take 2 hrs; in reality it took 6 hrs. I was shown the vehicle right away when I arrived but had to wait an hour to test drive it. Another hour was wasted when Miguel Gonzalez and his manager tried to renegotiate a higher price. I then spent half hour completing online application for credit check. Then I waited 2 hours in the lobby before getting called to complete the paperwork. You all should watch and learn from Tesla on this. Tesla makes its customers spend less than 30 mins at the site. I had to ask that car be washed as it was dirty. I pointed out that the third row seats were stained and no solution was provided. I asked if the minor scratches could be touched up; no solution was offered. Floor mats and mud flaps from previous owner has been removed from the vehicle. More
Other Employees Tagged: Gus
February 04, 2024
The experience was great. We feel they went above and beyond to make things happen for us the way we wanted it to go. Adam and Miguel couldn’t have been better. The effort the We feel they went above and beyond to make things happen for us the way we wanted it to go. Adam and Miguel couldn’t have been better. The effort they put in even before we arrived at the dealer was excellent so much so that we originally came in looking for one car and ended up taking 2 the same day. More
Other Employees Tagged: Adam Barragan
January 18, 2024
I had a really great buying experience with Andrew at Honda of Downtown Los Angeles Honda of Downtown Los Angeles More
Other Employees Tagged: Andrew Corona
January 14, 2024
Our experience was Great. Very professional team. Thank you Adam Barragan, Kevin Rivera, Jonathan Castro, & Miguel Gonzalez for all your help! We now have our dream family veh Very professional team. Thank you Adam Barragan, Kevin Rivera, Jonathan Castro, & Miguel Gonzalez for all your help! We now have our dream family vehicle! More
Other Employees Tagged: Jonathan Castro, Kevin Rivera , Adam Barragan