Miguel Lopez

Everyone was wonderful. I was in and out in record time. I had no issues. I was in and out in record time. I had no issues. More

by weber.sue42 Verified Customer Verified Customer

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Bought my car. Just got out of warranty and what do you know wheel bearing needs replaced. Made the complaint months ago. The first adviser I spoke with was worthle Just got out of warranty and what do you know wheel bearing needs replaced. Made the complaint months ago. The first adviser I spoke with was worthless. Asked for inspection and they didn’t fill up fluids even though I told him before I dropped vehicle off that it was low on fluids. When I asked him why they didn’t he said I don’t know maybe they forgot. He said to bring it back and I told him I didn’t have time and he said well bring it back when you maybe have some time. I also told him about the noise my wheel was making and he told me he didn’t hear anything wrong but the car is so loud I feel like I have to turn my stereo up to the max to hear it over the tires and he made sure to tell me I would need new tires but they had an uneven wear pattern. Probably from the wheel bearing that was making that terrible noise. Used to love this dealership and bought my Toyota from here and always had it serviced here but I am very dissatisfied this past year and don't know if I want to come back More

by lyndabeckwith81 Verified Customer Verified Customer

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They explain to me exactly what the cost would be for my Toyota to get a flush I thought I’d have to wait a really long time, but it only took an hour and they kept me informed and explained everything aft Toyota to get a flush I thought I’d have to wait a really long time, but it only took an hour and they kept me informed and explained everything afterwards very happy with my experience with Forts Toyota Pekin More

by SPICEMAN102364 Verified Customer Verified Customer

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Fort’s is one of a kind! Everyone is so friendly and truly seems to want the best for their customers. I’ll be a Fort’s customer as long as we’re both around! Everyone is so friendly and truly seems to want the best for their customers. I’ll be a Fort’s customer as long as we’re both around! More

by hnquarles Verified Customer Verified Customer

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No problems for 10k service. Vehicle was done on time with good communication to include a video of the inspection. Vehicle was done on time with good communication to include a video of the inspection. More

by halfnutz71 Verified Customer Verified Customer

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Excellent service and always a great job, outstanding professionalism by staff, easy to schedule a service apt professionalism by staff, easy to schedule a service apt More

by Kathy Barnhart Navey girl 123 Verified Customer Verified Customer

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Fort's Toyota of Pekin does excellent work. They are courteous and knowledgeable. This place deserves your business. They are courteous and knowledgeable. This place deserves your business. More

by dbsimerly Verified Customer Verified Customer

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Professional, kept me informed about the status of my car, and answered my technical questions. car, and answered my technical questions. More

by johnwosik Verified Customer Verified Customer

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Service was fast, on-time, very fair-priced, courteous, knowledgeable, helpful, and, above all, professional. knowledgeable, helpful, and, above all, professional. More

by sjlohmeier18 Verified Customer Verified Customer

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Service was completed very quickly. Miguel is always courteous, informative, and an outstanding representative for Fort's Toyota. Miguel is always courteous, informative, and an outstanding representative for Fort's Toyota. More

by MIKE@MGALLAGHER.NET Verified Customer Verified Customer

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