Miguel Mazaba
Miguel Mazaba at Russ Darrow Metro Mazda

Miguel Mazaba | Page 5

Parts Counter

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
92 Reviews
4.7

92 Reviews

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92 Reviews of Miguel Mazaba

June 18, 2025

Dealership Rating
Employee Rating

I really like how I was kept in the loop of all the work that was being done. Sending me videos really made the difference… More

by BULLOCKBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Quintin Neal

Jun 18, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear that Miguel, Quintin, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

June 15, 2025

Dealership Rating
Employee Rating

I have always received great service at this dealership and prices are fair. Great job! More

by omaragorrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Quintin Neal

Jun 15, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

June 11, 2025

Dealership Rating
Employee Rating

I was Able to schedule the day before. The Service was prompt and thorough. have a nice day More

by JWJD6244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Jun 11, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

June 11, 2025

Dealership Rating
Employee Rating

Alway's great ! No complaints - customer service is always great. Super easy and quick process More

by GRACERAWSON00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Quintin Neal

Jun 11, 2025

Russ Darrow Metro Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

June 10, 2025

Dealership Rating
Employee Rating

Reliable and efficient service department. I’ve been using them for over 10 years. Would recommend them! More

by DWJMKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Jun 10, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

June 07, 2025

Dealership Rating
Employee Rating

The staff is always friendly and ready to help. They never want their customer to feel inconvenienced by anything that has gone wrong with the car so they had a loaner car waiting for me when I nee More

by SARAH.R.EBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Jalen Moore, Dylan Rueth, Nick Mudd, Zoe DeRose , Kirsten Jones, Karrar Musa, Gwen Moore

Jun 07, 2025

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

Great service staff! They listened to our concerns and made us feel welcome and appreciated. More

by Diane G.
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Noah Matson, Nick Mudd , Kirsten Jones, Elmedin Smajic

Jun 02, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

May 31, 2025

Dealership Rating
Employee Rating

This dealership messed up the repair. 3 days later I am needing a tow because they installed the part wrong. More

by jasonrichards1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 04, 2025

Russ Darrow Metro Mazda responded

Hi Jason: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jalen Moore jalen.moore@russdarrow.com

May 29, 2025

Dealership Rating
Employee Rating

Do not like the fact I had to keep calling to get an update on my vechicle. Very unprofessional. Took my car apart to fix and still ended up messing up something else . And I had to pay $200 for the dia More

by KAMARIMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Mudd , Kirsten Jones, DONTARIO PALMER

Jun 01, 2025

Russ Darrow Metro Mazda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jalen Moore jalen.moore@russdarrow.com

May 29, 2025

Dealership Rating
Employee Rating

Everyone with whom I interacted was positively professional and personable, attentive but not pushy—high marks all around! More

by dawnanderson03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

May 29, 2025

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

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