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Miguel Mazaba
Miguel Mazaba at Russ Darrow Metro Mazda

Miguel Mazaba | Page 7

Parts Counter

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
86 Reviews
4.7

86 Reviews

Write a Review

86 Reviews of Miguel Mazaba

April 02, 2025

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Employee Rating

Dealer had my car for 2 weeks and couldn't diagnose it, then handed me a bill for 400dollars. Garbage. More

by kevin.t.ziegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kirsten Jones

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Apr 06, 2025

Russ Darrow Metro Mazda responded

Thank you, Kevin, for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

Apr 06, 2025

Russ Darrow Metro Mazda responded

Thank you, Kevin, for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

March 29, 2025

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Employee Rating

Fantastic dealership in terms of service - Bruce is amazing, wish I could say the same about sales - lost my keys trick! More

by MARK.BARRATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Mar 29, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 27, 2025

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Employee Rating

I had a really great experience, great service, and great job communicating what my vehicle needed. More

by LATIA0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd , Kevin Cameron

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Mar 27, 2025

Russ Darrow Metro Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

March 22, 2025

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Employee Rating

Friendly staff with good technicians. Comfortable waiting area and I appreciate the amenities while waiting for the service to be completed. More

by floydbretzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick , Kevin Cameron, Dontell?

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Mar 25, 2025

Russ Darrow Metro Mazda responded

Thanks, Floy, for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 22, 2025

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Employee Rating

We were extremely disappointed with the length of time it took to fix the car and frustrated with the lack of responsiveness when we requested updates and estimated dates of completion More

by Lawrence_mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Mudd

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Mar 28, 2025

Russ Darrow Metro Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jalen Moore jalen.moore@russdarrow.com

Mar 28, 2025

Russ Darrow Metro Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jalen Moore jalen.moore@russdarrow.com

March 10, 2025

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Employee Rating

Always friendly and efficient service from everyone. Great service is why I keep coming back! More

by NICOLEGREGORIUS
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Dylan Rueth, Kirsten Jones, Nick Mudd, Zoe DeRose , Kevin Cameron

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Mar 11, 2025

Russ Darrow Metro Mazda responded

Thanks, Nicole, for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 10, 2025

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Employee Rating

Friendly, knowledgeable and not pushy! Kirsten shared the diagnosis and detailed precisely the parts and service required. Completed on budget and on time. Highly recommended! More

by labtechchrisjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones

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Mar 11, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Kirsten here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

March 04, 2025

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Employee Rating

Fast friendly and efficient. The service could not have been easier or better. Thank you More

by gdfiorita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones

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Mar 05, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 03, 2025

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Employee Rating

The service advisor and tech were amazing. Efficient and kept me up to date during my wait. My only complaint would be the scratches my car received during the wash process. I notified staff i More

by STAMPERBERNDT1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd , Kevin Cameron

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Mar 03, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jalen Moore jalen.moore@russdarrow.com

March 03, 2025

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Employee Rating

Kirsten was amazing. . finally a friendly female in the establishment. She was polite and professional. More

by KIMADDISON56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones

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Mar 03, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kirsten delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

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