Miguel Padilla | Page 14

I like very friendly staff All staff are very trained to serve customers, thank you. for your great work serve customers, thank you. for your great work More

by cueva_esther Verified Customer Verified Customer

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The service members were very friendly and knowledgeable. They answered all of our questions. Originally we would only take the truck to Martin Chevrolet in Torrance. We're definitely coming back to Culver C They answered all of our questions. Originally we would only take the truck to Martin Chevrolet in Torrance. We're definitely coming back to Culver City. Thank you More

by ERICKAYJOHNSON Verified Customer Verified Customer

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First service on my 23 Camaro. Miguel said the service would take a couple hours but the mechanics had it ready asap. I hardly had time to have lunch. Miguel said the service would take a couple hours but the mechanics had it ready asap. I hardly had time to have lunch. More

by Andys2021LT1 Verified Customer Verified Customer

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Main point to improve service experience: instead of just passively waiting 'til cars in line for service, have someone walk down the line to find out what each car needs. This should speed up time it takes passively waiting 'til cars in line for service, have someone walk down the line to find out what each car needs. This should speed up time it takes for service. In my case, I waited at least 20 to 25 minutes when I was there for charge cord recall for EUVs. When service person finally got to me, I learned ALL they needed was my charge cord to see its Serial number & then they'd know if I had a defective cord. I did & don't know when you'll have a good charge cord to switch it out for my recalled one. In fact, why didn't GM contact me to get a picture of my charge cord Serial No. I could email to GM and they'd update me with when it's expected & I could bring mine to you to switch it for a safe charge cord! More

by NTW5757 Verified Customer Verified Customer

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Easy, friendly, communicative every step of the way and not a long wait for a walk-in for an oil change, which was great not a long wait for a walk-in for an oil change, which was great More

by SALLYZEPEDA243 Verified Customer Verified Customer

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They were very cool and polite Okay Very good service, good dealership. I will be back if I have any more problems with my car thank you good dealership. I will be back if I have any more problems with my car thank you More

by MARCELLUS4130 Verified Customer Verified Customer

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Very cool. Very good. I hate a great time taking my car in for an oil change. Joking aside Miguel was great. Very good. I hate a great time taking my car in for an oil change. Joking aside Miguel was great. More

by Jocelyn.n.mettler Verified Customer Verified Customer

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The wait for oil change was too long over 2 hours I think you need to get more workers you need to get more workers More

by Tiffanysekona1984 Verified Customer Verified Customer

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Lack of communication from service technician. Customer has to constantly call to check and see if car is being fixed. When calling the dealership, the phone just rings and when someone does answe Customer has to constantly call to check and see if car is being fixed. When calling the dealership, the phone just rings and when someone does answer the phone the automatically transfer the call without answering with the dealership name. I was accused that my car was in an accident as to why my car could not be fixed properly because the technician was not well versed with fixing the problem. This dealership is the worst a Chevrolet dealer shop I have ever been to and I have been a Chevrolet corvette owner since 2004. I will never return for service. More

by Suki323 Verified Customer Verified Customer

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There was a short wait to be seen, but the process was seamless. Thank you seamless. Thank you More

by A. P. Verified Customer Verified Customer

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