52 Reviews
Write a Review52 Reviews of Miguel Rivera
September 25, 2025
Service appointment from xxxx. Everything went wrong. Wife brought the car in for an appointment made online. Auto-appointment omitted the service we asked for. Website had a d Everything went wrong. Wife brought the car in for an appointment made online. Auto-appointment omitted the service we asked for. Website had a different cost than shop's sheet at time of billing. 'New employee' overfilled the oil, and when she drove away, the car looked like a forest fire 50 yards after exiting. Gotta say, can't think of anything else that could have possibly gone wrong. But through all of that, the folks working there were kind, professional, and helpful. Miguel Rivera stood out like the calm in the storm. Everything 'wrong' that happened was taken care of immediately, professionally, and kindly. We would definitely bring the car back, recommend the place to others, and when it comes time, shop at Lou Sobh for a new one. If a sequence of events THAT BAD can be made as GOOD as it was, I look forward to being there when the bugs get worked out, and things go RIGHT. More
September 05, 2025
I appreciate everything that you did to fix all issues I am so grateful to you . am so grateful to you . More
Other Employees Tagged: Mayra Harris, Amanda King, Livingston Scipio , MJ Allen, Armon Boyd, Thurston Madison, Karla Price, Angel Reyes, Larry Reynolds
August 28, 2025
5 they are the BEST! Sam and Miguel are always great!! We drive from Douglasville to Newnan because Calavan KIA on Thornton Rd is crooked. Sam and Miguel are always great!! We drive from Douglasville to Newnan because Calavan KIA on Thornton Rd is crooked. More
Other Employees Tagged: Miguel Rivera
August 22, 2025
Always greeted promptly when arriving. Service fast and courteous. Friendly and courtous employees. Very clean in the waiting room. Service fast and courteous. Friendly and courtous employees. Very clean in the waiting room. More
Other Employees Tagged: Terry Coleman, Cheyenne Beaver , Brent Beltz, Roger Campbell
August 16, 2025
I am 77 years old. First time Kia owner, have dealt with multiple dealerships over the years and can honestly say this was the best experience I have ever had with a se First time Kia owner, have dealt with multiple dealerships over the years and can honestly say this was the best experience I have ever had with a service department. Friendly, consumer oriented, taking care of my needs and concerns, checking on recalls and a complimentary car wash. Took care of business with a smile and modern, state of the art waiting area. I highly recommend this dealership for down home Southern friendly, courteous service, which is rare these days. More
Other Employees Tagged: Terry Coleman, Cheyenne Beaver , Brent Beltz, Roger Campbell
August 16, 2025
Absolutely awful service, ever time I called I got a different answer to the problem with my car which they were in pocession of. Lied for two weeks about waiting on the part to come in and then on week different answer to the problem with my car which they were in pocession of. Lied for two weeks about waiting on the part to come in and then on week 3 I'm then told the part was never approved for. Never coming back. All over a sun roof. More
Other Employees Tagged: Terry Coleman, Cheyenne Beaver , Brent Beltz, Roger Campbell

