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Miguel Squadrito

Overview Reviews (107) Inventory (390)

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Miguel Squadrito

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Miguel Squadrito | Page 3

Service Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

My Name is Miguel Squadrito, I have been in this industry for the past 16 years, I have two boys that keep me very busy after work, if I am not at one of their sporting events cheering for them , I will probably be playing sand volleyball, soccer or basketball myself , my goal here is to provide the best customer service I can provide, and one day be able to run a service department

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4.4

107 Reviews

Overview Reviews (107) Inventory (390)

Languages Spoken

English

Spanish

4.4

107 Reviews

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107 Reviews of Miguel Squadrito

February 28, 2024

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Brought my jeep in for a warranty work , 9:30 the guy processing my work said it would be done till 3:pm, so I went and walked did some errands, was going to start walking home , but needed to use the ba processing my work said it would be done till 3:pm, so I went and walked did some errands, was going to start walking home , but needed to use the bathroom. Returned to York for that reason. While passing through the service are I was told my car work was done! I was very happy about that! But a more accurate escalation of when my car would be done would greatly be appreciated! Thank you for your concern! More

by cewade1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Miguel Squadrito

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Feb 28, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jamie Freeman Service Manager

February 24, 2024

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Excellent care aware of my needs Very courteous and very quick to get me taken care of quick to get me taken care of More

by KR73RDRNR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Miguel Squadrito

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Feb 24, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

February 23, 2024

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Service department doesn’t answer the phone and doesn’t respond to messages. Was told they corrected my electrical issue and everything tested ok. Truck died the very next day and had to return for them to respond to messages. Was told they corrected my electrical issue and everything tested ok. Truck died the very next day and had to return for them to fix the issue they just told me the day before was corrected More

by hurricraig

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Feb 26, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Craig, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rick Haeick rhaeick@yorkautomotive.com

Feb 26, 2024 -

hurricraig responded

I have been in contact with multiple people at your dealership and it always ends up the same way. I explain what occurred, u pretend to listen and say you’ll contact me back once you’ve researched my claims. Then I never hear from you again because you find out I’m correct and you aren’t gonna do anything about it!!!

February 10, 2024

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difficult to get in, expensive, lpe quality results repairs made to my vehicle were not correct repairs made to my vehicle were not correct More

by dpfromhp

Verified Customer

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January 29, 2024

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Very friendly, knowledgeable and very polite. Work was done as promised. Informed us about future service. Work was done as promised. Informed us about future service. More

by bkwilliams1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Miguel Squadrito

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Jan 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Miguel met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield, we look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

January 28, 2024

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It was a good experience. Miguel was patient with me, and helped In any way he could to make give a good experience. Miguel was patient with me, and helped In any way he could to make give a good experience. More

by shelbymiller1914

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Miguel Squadrito

Helpful 0

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Jan 29, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks, Shelby, for sharing about your experience with Miguel here at York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

January 24, 2024

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They are quick they get straight to the point and I give you the best answer or solution possible without beating around the Bush. you the best answer or solution possible without beating around the Bush. More

by djunderground7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Miguel Squadrito

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Jan 25, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jamie Freeman Service Manager

January 23, 2024

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Did an amazing job. My truck is running like new.very impressive work in performance My truck is running like new.very impressive work in performance More

by Armoundjones1

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Matt O'Brien, Josh Herington

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Jan 23, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

January 20, 2024

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In and out of Service Department ahead of schedule. Communications during service were very timely. Communications during service were very timely. More

by PATRICKJKEERS

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Jan 21, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jamie Freeman Service Manager

January 19, 2024

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always easy to work with and very professional. I've gone there for years and always been pleased. I've gone there for years and always been pleased. More

by MHBOARDMAN

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt O'Brien, Josh Herington, Wes Martin

Helpful 0

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Jan 19, 2024 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

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