Mikayla Parker | Page 2

Always friendly and helpful staff. Staff member was very helpful in answering my questions regarding lease options and updates on hybrid options. Staff member was very helpful in answering my questions regarding lease options and updates on hybrid options. More

by Nancygreen50 Verified Customer Verified Customer

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As always it was an excellent visit. They are very professional and they care. Thumbs up! They are very professional and they care. Thumbs up! More

by ChrisWr Verified Customer Verified Customer

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Always a good experience. Thanks. It's all good except this feedback situation. I understand it can be helpful but it gets old, ya know? Thanks. It's all good except this feedback situation. I understand it can be helpful but it gets old, ya know? More

by KKAREYK Verified Customer Verified Customer

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On my 3rd Mazda. That should say it all! Worth the drive from Canby oregon to Vancouver That should say it all! Worth the drive from Canby oregon to Vancouver More

by DEB_NEWCOMB Verified Customer Verified Customer

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Very professional nice to see good customer service Will recommend services and great quality products recommend services and great quality products More

by speedracer9267 Verified Customer Verified Customer

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Very friendly reception. I was impressed with the lack of pressure to have services performed that were not needed yet. The service was quick. The waiting area is comfortable I was impressed with the lack of pressure to have services performed that were not needed yet. The service was quick. The waiting area is comfortable. More

by LEDESMOND2000 Verified Customer Verified Customer

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The expected service was completed in a friendly professional manner. I am pleased with the service. professional manner. I am pleased with the service. More

by ANTHONYMSTER Verified Customer Verified Customer

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Service department is lacking big time. Hugely unhappy with this particular location in Vancouver. No call backs and horrible customer service at this location. I had a service appointment Hugely unhappy with this particular location in Vancouver. No call backs and horrible customer service at this location. I had a service appointment today that I had scheduled 3 weeks ago. I had received a mailer from the Hillsboro location and I tried calling the Vancouver location at 7 this morning. I was trying to see if they would honor this coupon from the different location for some money off of the oil change. I left 2 message and the service department, hoping to get a call back. I called three other times to get no answer as well and only got the voicemail option. In the meantime I called again and a lady had intercepted the call, I'm not sure if it was a overflow person or not but she never gave her name. She said that they most likely would not honor the coupon from another Mazda location but she transferred me over to a Jessica to verify. During the transfer my call conveniently got disconnected. I called back and she transferred me to Jessica's voicemail and I left a message for her to call me back to see if this coupon could be honored. When I didn't get a call back from her I called again and the same lady got on the phone and transferred me to McKayla's voicemail where again, I left a message. So three different places I had left messages with no call back whatsoever. Why even bother having a voicemail system if you aren't going to follow through on messages that people leave. I would rather be told specifically that the coupon is not being honored to wondering if it would be honored or. I ended up canceling the appointment due to the lack of communication at the Vancouver location. We are going to go to the location that was on the mailer now. I would rather drive 30 miles and be appreciated for my patronage. This location I would never recommend to anyone. More

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They are courteous and timely. I had no issues with my car and it was a pretty quick appointment. I had no issues with my car and it was a pretty quick appointment. More

by GINARAY Verified Customer Verified Customer

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No issues! Super quick. Great customer service. No pressure to add additional services. Thank you very much! Super quick. Great customer service. No pressure to add additional services. Thank you very much! More

by CASMO_US Verified Customer Verified Customer

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