Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 105

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,345 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

19 yrs, 2 mos

4.3

1,345 Reviews

Write a Review

1345 Reviews of Mike Asatryan

April 01, 2021

Dealership Rating
Employee Rating

Car wasn’t clean but the service was nice. Russ hooked me up and got the deal done. Thank you for your time. Bye bye More

by Ugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Alvarado , Jason Farhat, David Flores, Shayan Ghelichkani, Omar Hernandez, Sia Raissian, Rene Robles, Julio Rodriguez, Mickel Sophoclis

March 30, 2021

Dealership Rating
Employee Rating

I went for an oil changed and dropped off my car before 9am. I called back 3:45pm and said my jeep will be ready in 15mins. No xxxx! They release my car at 4:30pm. It took the whole day to do an oil change More

by Rhon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex the african american guy

March 29, 2021

Dealership Rating
Employee Rating

Communication was terrible. Never got a call on status until I complained up the chain of command. Kept car for 2 weeks to diagnose a check engine light. Will not recommend. More

by Willows mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex in Service department

March 27, 2021

Dealership Rating
Employee Rating

We bought our Renegade here and service it here. We had an issue with the engine. Payman and his crew finally figured it out and fixed it. More

by gsakers001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Payman Arjang

Apr 07, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the 5-Star review! We're thrilled to hear you had a great experience with Payman and our team. Please let us know if there is anything else we can do for you. Thanks again and fantastic day!

March 26, 2021

Dealership Rating
Employee Rating

I hate going in everyone just seem like they hate working there. Alex help and yeah he was great & quick to get me out thanks! More

by Juan_lopez5688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 30, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're disappointed to hear your experience was anything less than 5-Stars. We'd like to learn more about your visit. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcd… or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

Mar 30, 2021

Juan_lopez5688 responded

You need better costumer service at the maintenance desk and more organization when a costumer goes in! I hate going in and trying to get someones attention to help me out! As soon as a costumer steps in those doors there should be some one ready to help but everyone is looking down or just walks away with no acknowledgement to the customer.

March 25, 2021

Dealership Rating
Employee Rating

Quick, fast and friendly service. Went in the morning and got my car back in the afternoon at the time the mechanic had specified. Amazing customer service More

by RAACHNESS927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector

March 21, 2021

Dealership Rating
Employee Rating

1. Dropped car off 7:00am Monday morning for some repairs. By Wednesday evening hadn’t heard anything, not even the quote. 2. So I had to call on Thursday and remind you that my car was with you. T More

by lewissharpstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

March 21, 2021

Dealership Rating
Employee Rating

Come in for recall that was needed to be done in my vehicle, it was fast and easy, great costumer service, definitely will be back if I have any other issues. More

by rlisboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the the 5-Star review! We really appreciate the support. Please let us know if there is anything else we can further assist you with.

March 19, 2021

Dealership Rating
Employee Rating

Awesome service and friendly people, excellent customer service, very convenient location. Thanks very much I had good experience on my visit, next time I’ll get you something ok 😁 More

by claudiacarolina2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 17, 2021

Dealership Rating
Employee Rating

My experience with this dealership was to put it nicely the worst of the worst in every aspect kept my vehicle for 12 days only to finally go back to the dealership where not one thing had been done to it More

by Percydiehl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jason Farhat, Alex Klaumenzer

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