Mike Asatryan | Page 136

I spent several hours waiting for an oil change. After letting my emergency flasher on for the first 3 1/2 hours my car would not start. They had me captive so I had to buy a battery to get done. Had no i letting my emergency flasher on for the first 3 1/2 hours my car would not start. They had me captive so I had to buy a battery to get done. Had no issues with the battery prior to this. I came to this dealership because I was not happy with the care of the other local dealership. Did not realize it could be worse instead of better. More

by NONE3 Verified Customer Verified Customer

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First experience with Russell Westbrook service was terrible. However, the second time around I felt as if the new service advisor was a lot more helpful. terrible. However, the second time around I felt as if the new service advisor was a lot more helpful. More

by Judith Verified Customer Verified Customer

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Very good service! Very quick and convenient. The person who’s name I forgot was very kind and made sure all my needs were met who’s name I forgot was very kind and made sure all my needs were met More

by BRIDGPEACE37 Verified Customer Verified Customer

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Worst customer service EVER I have owned at least 10 Worst customer service EVER I have owned at least 10 cars of different brands, never encountered such poor customer service - my car was in servic Worst customer service EVER I have owned at least 10 cars of different brands, never encountered such poor customer service - my car was in service for several days, I wouldn't get a call back even after calling 2x a day asking for an update - if you take your car in and they don't see an issue, they won't make a record of your service issue unless you pay them their diagnostic fee - I have a van that has a common v6 penstar engine, which has a ticking noise The technician denied it was an issue until I did my own research and told them that it was a common issue - Then they wanted to charge me $3600 to repair something that is a common issue and something that could have been fixed under warranty - They never took responsibility and have been giving me the run around with my car in the shop for more than 2 weeks - Chrysler/Jeep and Dodge don't care about you, they will be happy to sell you a car but once it comes to service GOOD LUCK More

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Need to get better advisors , poor in communication and very rude, tech very helpful had to go my way to speak to them I appreciate there help , but never going back to this dealership very rude, tech very helpful had to go my way to speak to them I appreciate there help , but never going back to this dealership More

by Yurdireyes15 Verified Customer Verified Customer

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Overall, the employees were somewhat knowledgeable and were helpful. As far as being organized, not. My time was wasted in many ways. As a new buyer I shouldn’t have to keep going back and finalizing issu were helpful. As far as being organized, not. My time was wasted in many ways. As a new buyer I shouldn’t have to keep going back and finalizing issues. The vehicle should had been extremely clean and stickers should had been taken off. More

by Ronald Goodman Verified Customer Verified Customer

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I was welcomed with a good sales guy who helped me out with my car service and they were very friendly thank everyone who made the visit so easy. with my car service and they were very friendly thank everyone who made the visit so easy. More

by godismyjudge76 Verified Customer Verified Customer

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I have never left this dealership Service Center without feeling like I was a VVIP. The staff at the service center is BEYOND phenomenal and always go above & beyond to accommodate all my automotive needs. feeling like I was a VVIP. The staff at the service center is BEYOND phenomenal and always go above & beyond to accommodate all my automotive needs. Fabian -- you rule!!! More

by donnahodges Verified Customer Verified Customer

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Beyond just great service, I was late and he still appeased me without making me feel like an inconvenience. My car was fixed the same day which was amazing. Overall attitude was great. The guy who he appeased me without making me feel like an inconvenience. My car was fixed the same day which was amazing. Overall attitude was great. The guy who helped me did really good job. More

by iamjohn1990 Verified Customer Verified Customer

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This service department was given a very good service the people are friendly, helpful, call on time when my vehicle it done, service area clean I will recommend to others people this dealership to bring the people are friendly, helpful, call on time when my vehicle it done, service area clean I will recommend to others people this dealership to bring their vehicles for service. More

by BERRIOSTONY Verified Customer Verified Customer

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