Mike Asatryan | Page 114

Service was quick and they left my keep cleaner then how I brought in. Staff was professional and polite. They kept me up to date via text messaging. I brought in. Staff was professional and polite. They kept me up to date via text messaging. More

by JOYLO818 Verified Customer Verified Customer

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The car was well taken care of, but this is the time of Covid. I had to wait for a long time inside before they got to me once I was there. I think they should have booths outside so that customers don't h Covid. I had to wait for a long time inside before they got to me once I was there. I think they should have booths outside so that customers don't have to be indoors with a large group of people. Also, when I went to pick up my car, one of their workers was on his phone with NO mask...OY!!!! I had to complain to the manager. Please care enough about your customers and your workers to protect each other insisting on everyone wearing a mask. More

by AMAFZALI Verified Customer Verified Customer

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Great service as usual. I love this dealership but was a little disappointed that I didn’t get my car washed like I usually did. I think maybe it’s a Covid issue, not sure but everybody in the service depar little disappointed that I didn’t get my car washed like I usually did. I think maybe it’s a Covid issue, not sure but everybody in the service department is helpful and I feel very comfortable using this service More

by AMYLAGUD Verified Customer Verified Customer

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Seems like they don’t really care about the customer. I went in for a basic oil change. The gentleman helping me out seem bothered to help me out with the coupon I had for my oil changed. Kept calling me b went in for a basic oil change. The gentleman helping me out seem bothered to help me out with the coupon I had for my oil changed. Kept calling me bro too. Super unprofessional More

by chris.joseph.perez Verified Customer Verified Customer

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My battery died (it's still in warranty), so I drove to the nearest dealer. Because they didn't have any rentals, I asked to wait until they replaced it but unfortunately was told they needed more than tw the nearest dealer. Because they didn't have any rentals, I asked to wait until they replaced it but unfortunately was told they needed more than two hours (were they kidding me?) and was lucky they did it the same without an appointment. Well, next time I'll try to predict when my car breaks! Also I had to wait almost 30 minutes to pick up the car because it was at the car wash (!!!), but they deliver it exactly as I dropped off in the morning. Not upset for that, but please don't make a costumer wait so long. More

by MICHELANGELO.GLIONNA Verified Customer Verified Customer

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Your prices are too high. And it took two days to get my car back and nobody called me to give me an update because the day after I left it to be repaired was my service rep’s day off. Seriously. If I had n car back and nobody called me to give me an update because the day after I left it to be repaired was my service rep’s day off. Seriously. If I had not called to find out my car’s status it probably would have been there even longer. It’s out of warranty so I won’t be back More

by Wkheel Verified Customer Verified Customer

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this is the second time a simple oil change has turned into a week long saga in which I am unable to get information about what has happened to my car. That, and the fact that the customer facing staff ar into a week long saga in which I am unable to get information about what has happened to my car. That, and the fact that the customer facing staff are so clearly not following social distancing and masking guidelines is kind of astounding. And no, wearing a mask over your mouth with your nose hanging out is not consistent with the guideline, it is ineffective and makes you look stupid. More

by NoMoreSurveys Verified Customer Verified Customer

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Great services and fast work. Especially a big thanks to Paymon. He is very patient and gives extra time to work with us. Defiantly worth the long drive here. Paymon. He is very patient and gives extra time to work with us. Defiantly worth the long drive here. More

by yi.jack Verified Customer Verified Customer

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The customer service was fine. I was disappointed to learn that the “free” service only includes the new oil and oil filter. I’ve had service at other dealerships where everything is included as part of learn that the “free” service only includes the new oil and oil filter. I’ve had service at other dealerships where everything is included as part of the service. Also the service time is long for such minimal work. Again, other dealerships that I’ve worked with were faster with more work to do. More

by aalopez58 Verified Customer Verified Customer

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Horrible service. Car was there for 3 weeks before they even touched the car. Service manager is always in a meeting and never call u back even touched the car. Service manager is always in a meeting and never call u back More

by Shahinmeg Verified Customer Verified Customer

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