Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 113

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,421 Reviews

Dealership Experience

8 yrs

Industry Experience

19 yrs, 8 mos

4.3

1,421 Reviews

Write a Review

1421 Reviews of Mike Asatryan

March 26, 2021

Dealership Rating
Employee Rating

I hate going in everyone just seem like they hate working there. Alex help and yeah he was great & quick to get me out thanks! More

by Juan_lopez5688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 30, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're disappointed to hear your experience was anything less than 5-Stars. We'd like to learn more about your visit. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcd… or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

Mar 30, 2021

Juan_lopez5688 responded

You need better costumer service at the maintenance desk and more organization when a costumer goes in! I hate going in and trying to get someones attention to help me out! As soon as a costumer steps in those doors there should be some one ready to help but everyone is looking down or just walks away with no acknowledgement to the customer.

March 25, 2021

Dealership Rating
Employee Rating

Quick, fast and friendly service. Went in the morning and got my car back in the afternoon at the time the mechanic had specified. Amazing customer service More

by RAACHNESS927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector

March 21, 2021

Dealership Rating
Employee Rating

1. Dropped car off 7:00am Monday morning for some repairs. By Wednesday evening hadn’t heard anything, not even the quote. 2. So I had to call on Thursday and remind you that my car was with you. T More

by lewissharpstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

March 21, 2021

Dealership Rating
Employee Rating

Come in for recall that was needed to be done in my vehicle, it was fast and easy, great costumer service, definitely will be back if I have any other issues. More

by rlisboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the the 5-Star review! We really appreciate the support. Please let us know if there is anything else we can further assist you with.

March 19, 2021

Dealership Rating
Employee Rating

Awesome service and friendly people, excellent customer service, very convenient location. Thanks very much I had good experience on my visit, next time I’ll get you something ok 😁 More

by claudiacarolina2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 17, 2021

Dealership Rating
Employee Rating

My experience with this dealership was to put it nicely the worst of the worst in every aspect kept my vehicle for 12 days only to finally go back to the dealership where not one thing had been done to it More

by Percydiehl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jason Farhat, Alex Klaumenzer

March 17, 2021

Dealership Rating
Employee Rating

Alex is amazing. I always get the fastest and best service. Services I’m told would take the whole day are done within the day and I’m very happy about the car wash. Much appreciated. More

by zuannasherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex

March 16, 2021

Dealership Rating
Employee Rating

Everything was great except nobody called when the service was done. I waited until 4:45 to call the shop because I needed to pick up my son from school. I was told it was ready hours ago. Other than More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 14, 2021

Dealership Rating
Employee Rating

I came in for a simple oil change and tire rotation. The oil change took 9 hours and they didn’t rotate the tires but claimed everything was done. I had to speak to a manager and prove that the tires hadn’t More

by hebersilva55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

March 13, 2021

Dealership Rating
Employee Rating

Horrible experience people there are unprofessional and rude I left my 2021 gladiator for check engine light abs got my car back dirt back after a detail More

by Fordster428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Armenak Galstyan , Juan Del Rio, Alex Klaumenzer, Raed Malaeb, Julio Rodriguez, Mickel Sophoclis

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