Mike Asatryan | Page 127

Very good customer service. I received texts through out the service letting me know what’s going on with my vehicle. I was very satisfied with the service. the service letting me know what’s going on with my vehicle. I was very satisfied with the service. More

by berberyanelizabeth Verified Customer Verified Customer

Print

Great, friendly and knowledgeable service. The service was busy but the employee (Payman) he answered to all my questions. He patiently take care of everyone. was busy but the employee (Payman) he answered to all my questions. He patiently take care of everyone. More

by srahimi01 Verified Customer Verified Customer

Print

Called thus crook of a dealership in reference to The check that tgey were supposed to send back to the finance company in May 2020. Lender has not received NOTHING. Mike was extremely Rude as expected b check that tgey were supposed to send back to the finance company in May 2020. Lender has not received NOTHING. Mike was extremely Rude as expected by this rip off dealership and then hung up on me. Do not do business here. You will be sorry! More

Print

Is there an option for 0 stars? The service department is a nightmare. They broke the latch to our Wrangler's soft top, "fixed it" but not there is air coming through. According to them, they cant do anyth a nightmare. They broke the latch to our Wrangler's soft top, "fixed it" but not there is air coming through. According to them, they cant do anything. Mike wasn't willing to budge with something when our advisor was trying to help us out. It's almost as if he was trying to make our lives impossible. Then my husband was asked if he wanted our Jeep washed before getting it back. So thinking it would be a quick thing he said yes. Two hours later, he was still waiting. So note to self, don't bother going for the care wash offer. If this was the only Jeep dealer, we definitely would be getting into something else. They NEVER provide a good experience here. I'm definitely switching dealers. More

by karinaperez1127 Verified Customer Verified Customer

Print

The guy who helped me out was very unhelpful and almost as if I was bothering him when at the time, I saw was the only one in the service dept. Hope I don’t come across the same guy again next time around. as if I was bothering him when at the time, I saw was the only one in the service dept. Hope I don’t come across the same guy again next time around. Very unprofessional and unfriendly. More

by SENOR.FLORES10 Verified Customer Verified Customer

Print

You have to wait long time for the service completed. And even dough nobody had notify you that it's done. After multiple point inspection it hasn't been defined that my car still has problem with a brake bo even dough nobody had notify you that it's done. After multiple point inspection it hasn't been defined that my car still has problem with a brake booster. At the end the car hasn't been washed and vacuum as it was requested. Very poor customer service. More

by happyborya Verified Customer Verified Customer

Print

Mike did a great job. But how ridiculous is it that I can’t submit this without writing 25 words I don’t want to write. Fix that. can’t submit this without writing 25 words I don’t want to write. Fix that. More

by STATOMATIC Verified Customer Verified Customer

Print

Only if they start treating customers with respect since they just purchased a vehicle from them would be a good start. Won’t be back. they just purchased a vehicle from them would be a good start. Won’t be back. More

by oshinfarhadian Verified Customer Verified Customer

Print

Excellent customer care, friendly, competent and professional staff, clean facility and there was minimal wait time this visit. We bought our car in 2014 and have used this facility for maintenance professional staff, clean facility and there was minimal wait time this visit. We bought our car in 2014 and have used this facility for maintenance ever since. I highly recommend it. More

by terryjhughes Verified Customer Verified Customer

Print

Drop-off experience was horrible. Always dealing with an attitude in service or multiple salesman approaching me to upgrade my current car or buy a new one. I just wanted my car serviced - something I pay f attitude in service or multiple salesman approaching me to upgrade my current car or buy a new one. I just wanted my car serviced - something I pay for monthly for in my car note. Each experience coming in has been an issue.. which is a complete 360 compared to the day I purchased the car. Tried calling the manager, no answer. All around, a very unprofessional workplace. More

by Anna Knight Verified Customer Verified Customer

Print