Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 127

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,345 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

19 yrs, 2 mos

4.3

1,345 Reviews

Write a Review

1345 Reviews of Mike Asatryan

March 23, 2020

Dealership Rating
Employee Rating

Everything was so smooth professional and I have already referred friends !! Thank you 🙏 I look forward to telling more people in my network about my amazing experience! More

by Emerson VL
Recommend Dealer
Yes

Other Employees Tagged: Mario Garcia

March 22, 2020

Dealership Rating
Employee Rating

I had an oil change performed on a Sunday. Service was completed quickly. My service rep was pleasant and knowledgeable. It was a great experience. More

by Mei-Ling Leonard
Recommend Dealer
Yes

March 21, 2020

Dealership Rating
Employee Rating

Horrible customer service, they let me leave with no tread on my tires, their excuse was they didn't have inspection sheets. Never again! 👎 Unacceptable More

by Ed
Recommend Dealer
No
Mar 21, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Ed, I am sorry to hear that. I would like to learn more about your visit. Please reach out to me anytime after 8AM Monday -Friday at 818.423.6255 cell. Thank you and please stay safe Mike A.

Mar 21, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Ed, Thank you for the information, I am sorry about your poor experience in my department. May I please have the name of the Service Advisor who was helping you or a Repair Order number so I may look further into this matter to see at which point the ball was dropped. Thank you Mike A.

Mar 21, 2020

Ed responded

Mike, I'll share my experience with you in this message, my car was at the dealership for a whole week, some how I got my car back with my hood out of place, a few days later I got a flat tire, after I removed the tire I found out the tread was all gone and according to the dealer they did a multi inspection and they failed to notify me about it. That's unacceptable! The reason why I take my car to the dealer is safety! I took my back to get my hood aligned and the associate made a comment making it sound like I was lying. Over all it was not a good experience at all!

Mar 22, 2020

Ed responded

Here is the customer #45202

March 21, 2020

Dealership Rating
Employee Rating

I had a very easy and helpful experience at Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys last week. I got a rental car last Friday and got my car back on Monday, very easy experience. More

by Jesse Perlman
Recommend Dealer
Yes

Other Employees Tagged: Kurt Johnson, Alex Klaumenzer

March 17, 2020

Dealership Rating
Employee Rating

I received excellent customer service, I will continue my service at Russel Westbrooks Jeep in Van Nuys. I appreciate that they provide transportation for you after you drop off your vehicle as well as call More

by fionna.chau
Recommend Dealer
Yes

Other Employees Tagged: Michelle Kandilian, Rodrigo Mancilla, Reza Shahriar

March 16, 2020

Dealership Rating
Employee Rating

Just get the run around Charged me 200 dollars to check passenger headlight leak, truck 2019 less than 5000 miles. Never took it apart , said it was damaged in previous accid More

by TEWSUPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Armenak Galstyan , Oscar Sanchez

Mar 16, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, I would like to learn about your recent visit with us. Please call me at 818.423.6255 Mike A

Mar 16, 2020

TEWSUPER responded

Just called, no answer

March 07, 2020

Dealership Rating
Employee Rating

Probably one of the worst experiences I have had. Over priced labor, rude customer Service team. Left 4 messages and had to call 10 times to get an answer on where my car is. I am going to make sure to ma More

by MJEEPBROTHERS
Recommend Dealer
No
Mar 07, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, I would like to learn more about your recent visit. Please reach out to me as time allows. I will be available Monday morning from 8AM. Thank you Mike A. 818.423.6255

March 06, 2020

Dealership Rating
Employee Rating

My experience yesterday morning was great. I came in early to get an oil change and was helped right away. The work took only about 90 minutes and the whole thing was handled seamlessly. More

by resnik.aaron
Recommend Dealer
Yes

Other Employees Tagged: Manny or Benny

March 01, 2020

Dealership Rating
Employee Rating

Excellent service, benny was very helpfull and kept me up to date on my veh. Repair didnt take long and was fair. Will come back. More

by Sanger0ne
Recommend Dealer
Yes

Other Employees Tagged: Benny

March 01, 2020

Dealership Rating
Employee Rating

Awsome customer service by Eddie. Everything I was told Awsome customer service by Eddie. Everything I was told would be done was taken care of. Also was issue a rental while my car was worked on. Thank Y More

by 2011 Jeep
Recommend Dealer
Yes
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