Mike Asatryan | Page 128

Vahe was a good guy. He Kept me updated and explained it all to me in a good way. its a busy place but the manage quite well all to me in a good way. its a busy place but the manage quite well More

by liska.nyc Verified Customer Verified Customer

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If I could give less than 1 star I would the service department is complete crap..... never buy a new car ever again from Chrysler/fiat company..... no point if your warranties don’t mean anything anywa department is complete crap..... never buy a new car ever again from Chrysler/fiat company..... no point if your warranties don’t mean anything anyway.... I was basically called a liar after everything that’s happened More

by Dee dee Verified Customer Verified Customer

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The service center is a joke. It’s virtually impossible to get anyone on the phone. When I finally did, tried to grossly overcharge me. I passed. I found a mechanic who knows how to answer his phone, is in to get anyone on the phone. When I finally did, tried to grossly overcharge me. I passed. I found a mechanic who knows how to answer his phone, is intelligent, kind, and not tying to screw me. More

by RAMSEY.MELLETTE Verified Customer Verified Customer

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Excelente servicio y muy buena atención al cliente soy muy amables y prestan muchas atención al cliente muchas gracias a todo el equipo de trabajo muy amables y prestan muchas atención al cliente muchas gracias a todo el equipo de trabajo More

by almarase100 Verified Customer Verified Customer

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I spent several hours waiting for an oil change. After letting my emergency flasher on for the first 3 1/2 hours my car would not start. They had me captive so I had to buy a battery to get done. Had no i letting my emergency flasher on for the first 3 1/2 hours my car would not start. They had me captive so I had to buy a battery to get done. Had no issues with the battery prior to this. I came to this dealership because I was not happy with the care of the other local dealership. Did not realize it could be worse instead of better. More

by NONE3 Verified Customer Verified Customer

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First experience with Russell Westbrook service was terrible. However, the second time around I felt as if the new service advisor was a lot more helpful. terrible. However, the second time around I felt as if the new service advisor was a lot more helpful. More

by Judith Verified Customer Verified Customer

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Very good service! Very quick and convenient. The person who’s name I forgot was very kind and made sure all my needs were met who’s name I forgot was very kind and made sure all my needs were met More

by BRIDGPEACE37 Verified Customer Verified Customer

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Worst customer service EVER I have owned at least 10 Worst customer service EVER I have owned at least 10 cars of different brands, never encountered such poor customer service - my car was in servic Worst customer service EVER I have owned at least 10 cars of different brands, never encountered such poor customer service - my car was in service for several days, I wouldn't get a call back even after calling 2x a day asking for an update - if you take your car in and they don't see an issue, they won't make a record of your service issue unless you pay them their diagnostic fee - I have a van that has a common v6 penstar engine, which has a ticking noise The technician denied it was an issue until I did my own research and told them that it was a common issue - Then they wanted to charge me $3600 to repair something that is a common issue and something that could have been fixed under warranty - They never took responsibility and have been giving me the run around with my car in the shop for more than 2 weeks - Chrysler/Jeep and Dodge don't care about you, they will be happy to sell you a car but once it comes to service GOOD LUCK More

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Need to get better advisors , poor in communication and very rude, tech very helpful had to go my way to speak to them I appreciate there help , but never going back to this dealership very rude, tech very helpful had to go my way to speak to them I appreciate there help , but never going back to this dealership More

by Yurdireyes15 Verified Customer Verified Customer

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Overall, the employees were somewhat knowledgeable and were helpful. As far as being organized, not. My time was wasted in many ways. As a new buyer I shouldn’t have to keep going back and finalizing issu were helpful. As far as being organized, not. My time was wasted in many ways. As a new buyer I shouldn’t have to keep going back and finalizing issues. The vehicle should had been extremely clean and stickers should had been taken off. More

by Ronald Goodman Verified Customer Verified Customer

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