Mike Baker | Page 23

Call it by any name you'd like-the essential value of this business is the professionalism, courtesy and empathy of the service team led by Mike Baker. We will always remain loyal to Mike and hope you a this business is the professionalism, courtesy and empathy of the service team led by Mike Baker. We will always remain loyal to Mike and hope you appreciate the treasure his leadership brings to the business. More

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Having been a superfan of Sullivan Pontiac/Buick for more than 25 years, I was a bit apprehensive about the change in management. However, my first experience was excellent. While there were some new faces, than 25 years, I was a bit apprehensive about the change in management. However, my first experience was excellent. While there were some new faces, there were many familiar ones from Sullivan. The service was top-notch. I look forward to many more years of patronage with Arlington Heights Buick. More

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I have consistently purchased Buick’s and have had excellent consistent success at this location for years cudos. Keep it this way see you next time. excellent consistent success at this location for years cudos. Keep it this way see you next time. More

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Very knowledgeable, checkout process was very fast and efficient. They have a great and affordable service depart meant as well. Thank you for your help in purchasing the new car. efficient. They have a great and affordable service depart meant as well. Thank you for your help in purchasing the new car. More

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Long before we made our first vehicle purchase in 2011 we came to Sullivan for service on our vehicles after Lattof Chevrolet closed in 2008. Mike Baker had taken care of my late brother's vehicles going wa came to Sullivan for service on our vehicles after Lattof Chevrolet closed in 2008. Mike Baker had taken care of my late brother's vehicles going way back to his time at Joe Mitchell Buick. Mike and his team have provided excellent service and worked with us through really tough times. We will always be loyal to your dealership because of the professionalism, empathy and genuine care Mike and his team provide. More

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I always have a great experience with the service department at Sullivan Buick GMC (now Arlington Heights Buick GMC). Brought in the car with an unknown issue and had a phone in the late morning let department at Sullivan Buick GMC (now Arlington Heights Buick GMC). Brought in the car with an unknown issue and had a phone in the late morning letting me know what the issue was and a timeline in which it would be repaired. They took care of all the warranty paperwork and had the car done by the end of the work day, as promised. I am grateful to have a service center that I can trust. More

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I've been coming to this dealership for many years. It is a great place with staff willing to listen and help and I plan to purchase my next car from them is a great place with staff willing to listen and help and I plan to purchase my next car from them More

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I hav been with this dealership for over 20 years, buying 3 cars. Brian Poteracki’s service today was excellent. Knowledgeable, efficient, courteous. I will call him personally for my servicing questions and 3 cars. Brian Poteracki’s service today was excellent. Knowledgeable, efficient, courteous. I will call him personally for my servicing questions and appointments. Thank you. More

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We started buying/leasing cars at Sullivan Pontian in July of 1994 & haven't gone anywhere else since. This is primarily due to the great service department! They have always been friendly, customer focu July of 1994 & haven't gone anywhere else since. This is primarily due to the great service department! They have always been friendly, customer focused & helpful. More

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The service has always been performed well and all problems are addressed. Brian Poteracki handled my last 2 service issues on my 2007 DTS. This last issue was harder to diagnose but they found the pr problems are addressed. Brian Poteracki handled my last 2 service issues on my 2007 DTS. This last issue was harder to diagnose but they found the problems and gave me a loaner to use free of charge. Great place to buy and service. More

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