Mike Baker | Page 24
Service Manager
Arlington Heights Buick GMC
777 W Dundee Rd
Arlington Heights, IL 60004
356 Reviews
Write a Review356 Reviews of Mike Baker
April 14, 2021
The service has always been performed well and all problems are addressed. Brian Poteracki handled my last 2 service issues on my 2007 DTS. This last issue was harder to diagnose but they found the pr problems are addressed. Brian Poteracki handled my last 2 service issues on my 2007 DTS. This last issue was harder to diagnose but they found the problems and gave me a loaner to use free of charge. Great place to buy and service. More
Other Employees Tagged: Chris Lahey, Brian Poteracki
April 11, 2021
Arlington Hts. Buick GMC Service team is top notch and always manages my service needs efficiently and accurately. It is the only dealer we use for our Cadillac and Corvette vehicles. always manages my service needs efficiently and accurately. It is the only dealer we use for our Cadillac and Corvette vehicles. More
Other Employees Tagged: Dean Fay
April 01, 2021
Brian kept me advised regarding every step of service. He was knowledgeable about what service was already performed on my car and made recommendations based accordingly. He also gave me a coupon discount of was knowledgeable about what service was already performed on my car and made recommendations based accordingly. He also gave me a coupon discount of which I was unaware. Also, Mike Baker, whom I have known from Joe Mitchell days, would greet me by name. I don't know how that's possible, but it's nice to be recognized. Sorry, I don't have the name of the young lady who took my payment, but she couldn't have been more pleasant. Nicely done, everyone. More
Other Employees Tagged: Brian Poteracki
April 01, 2021
Great dealership under Sullivan, I trust it will continue under the new ownership. That is why I have purchased vehicles there and my other GM cars are serviced there. under the new ownership. That is why I have purchased vehicles there and my other GM cars are serviced there. More
Other Employees Tagged: Brian Poteracki, Geoff Sulkowski, Amanda in the office is great as well
March 31, 2021
I've bought a number of cars from Sullivan over a 20+ year period. Service department always meets expectations, and I really appreciate the free car washes. year period. Service department always meets expectations, and I really appreciate the free car washes. More
Other Employees Tagged: Victor Melendez , Dean Fay, Victor Gomez, Brian Poteracki, Geoff Sulkowski
March 31, 2021
Great service everytime I step foot in Arlington Heights Buick GMC! A little story to back up my feeling of what a great place this is: I live in WI. Last week I was filling up my gas tank at gas station i Buick GMC! A little story to back up my feeling of what a great place this is: I live in WI. Last week I was filling up my gas tank at gas station in WI... a gentleman behind me saw the AH Buick/GMC sticker on my plate and started talking to me telling me he deals with this dealership as well and says what a great staff they have and service! That says it all =) More
Other Employees Tagged: Victor Melendez , Dean Fay, Victor Gomez, Jeremy Woolley
March 28, 2021
Our family has been going to this dealership for many years for both sales and service. Always great service and everyone has been both friendly and very helpful. years for both sales and service. Always great service and everyone has been both friendly and very helpful. More
Other Employees Tagged: Ariel Szwec , Dean Fay, Daniel Szwec, Gabriel Szwec
March 26, 2021
Brought by car in for general service and needed them to check on an A/C issue. Was planning on waiting for the repair, but found the A/C fix would take a couple hours. Within 15 minutes they had a loaner f check on an A/C issue. Was planning on waiting for the repair, but found the A/C fix would take a couple hours. Within 15 minutes they had a loaner for me so I could run some errands and go home until car was ready. most work was covered by warranty and car was returned way cleaner than when I brought it in! Always grateful for the quality and honesty in the service done here. More
Other Employees Tagged: Brian Poteracki
March 22, 2021
Dean was very accommodating and he and Mike Baker provided a loaner . Waiting area is very sparse and somewhat uncomfortable. I appreciate Dean and Mike’s efforts on my behalf . provided a loaner . Waiting area is very sparse and somewhat uncomfortable. I appreciate Dean and Mike’s efforts on my behalf . More
Other Employees Tagged: Dean Fay

