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Mike Barnett

Overview Reviews (86) Inventory (452)

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Mike Barnett

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.4

86 Reviews

Overview Reviews (86) Inventory (452)

Dealership Experience

6 yrs, 3 mos

Industry Experience

9 yrs, 7 mos

Languages Spoken

English

4.4

86 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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86 Reviews of Mike Barnett

June 13, 2025

Dealership Rating

Employee Rating

Matt was helpful and solved my issues with my recall. I appreciate the help Matt. I appreciate the help Matt. More

by PERRY9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Randall, Matthew Martinez

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Jun 13, 2025 -

Metro Ford of OKC responded

Thank you for the kind words! We're glad Matt was able to help with your recall—appreciate you sharing!

June 08, 2025

Dealership Rating

Employee Rating

As usual, everyone professional, helpful, and kind. Brian Chan very knowledgeable, and probably the main reason I keep coming back! He never stops helping me find what I want and is very detail orient Brian Chan very knowledgeable, and probably the main reason I keep coming back! He never stops helping me find what I want and is very detail oriented on product knowledge. Service department also one of the best I’ve ever worked with. Go Metro! More

by splaw1952

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Donnie Graham, Justin Payne, Patrick Watson, Marko Stilger, Matthew Martinez, Robert Powell

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Jun 09, 2025 -

Metro Ford of OKC responded

Thank you so much! We're thrilled to hear Brian and the team continue to impress. We truly appreciate your loyalty—Go Metro!

June 04, 2025

Dealership Rating

Employee Rating

Super easy to submit a service request through their website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the ser website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the service, and returned it without any hassle. The whole process was smooth and relatively quick. Highly recommend! More

by joseph.b.jarvis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Justin Payne, Marko Stilger, Matthew Martinez

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Jun 06, 2025 -

Metro Ford of OKC responded

Thank you for the fantastic review! We're glad our online scheduling and mobile service made everything easy and convenient for you.

May 16, 2025

Dealership Rating

Employee Rating

Good guy, always has a dad joke ready and won't sugar coat it. Tells it like it is. Saved a kitten on Sunday from a pitbull. Delivered a baby right after that. What a guy. coat it. Tells it like it is. Saved a kitten on Sunday from a pitbull. Delivered a baby right after that. What a guy. More

by jimmyhennesey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Evan Specht, Justin Payne, Marko Stilger, Matthew Martinez, Vincent Willis

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May 19, 2025 -

Metro Ford of OKC responded

Wow, Jimmy—that’s quite the day! Sounds like an all-around hero with a great sense of humor. We appreciate your business and look forward to our next chance to serve you. Thanks for sharing!

May 13, 2025

Dealership Rating

Employee Rating

I needed my oil change before I went back to New Mexico by the 13th and they made it happen by the 13th and they made it happen More

by b.79teal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Justin Payne, Marko Stilger, Matthew Martinez , Dustin bane

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May 14, 2025 -

Metro Ford of OKC responded

Thank you for sharing! We’re glad we could get your oil change done in time before your trip. Safe travels back to New Mexico!

April 25, 2025

Dealership Rating

Employee Rating

How’re you gonna design an engine that destroys itself eventually. And somehow if it makes it past a certain mileage it’s not covered anymore eventually. And somehow if it makes it past a certain mileage it’s not covered anymore More

by Antonioescobar630

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Denise Anderson, Justin Payne, Marko Stilger, Matthew Martinez

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Apr 29, 2025 -

Metro Ford of OKC responded

Hi Antonio, we’re sorry to hear about your frustration. We understand how disappointing it is when issues arise outside of warranty coverage. If there’s anything we can do to support you or look into this further, please don’t hesitate to reach out.

April 10, 2025

Dealership Rating

Employee Rating

Told to bring the car in. Then told they couldn’t see it for four more days. It’s to fix a leak. They previously charged me to fix it and wasn’t fixed. Then told they couldn’t see it for four more days. It’s to fix a leak. They previously charged me to fix it and wasn’t fixed. More

by gayleacton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Denise Anderson

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Apr 24, 2025 -

Metro Ford of OKC responded

Hi Gayle, we’re sorry to hear about the inconvenience and frustration this has caused. We understand how important it is to have the issue resolved, especially after a previous visit. Your experience isn’t what we aim for, and we appreciate you bringing it to our attention. We’d like to help get this sorted—please feel free to reach out so we can assist further.

April 05, 2025

Dealership Rating

Employee Rating

It was fast great experience at least this time I didn’t have someone come tell me I have 2,000 dollars worth of work on my car when I have extended warranty have someone come tell me I have 2,000 dollars worth of work on my car when I have extended warranty More

by tracid326

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 07, 2025 -

Metro Ford of OKC responded

Thank you, tracid326! We're glad to hear you had a great and smooth experience this time. We appreciate your trust and look forward to assisting you again!

March 22, 2025

Dealership Rating

Employee Rating

Denise was so helpful and got my car serviced quickly. Everyone in service was helpful Everyone in service was helpful More

by CHELSEABARNETT88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Matt Randall

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Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, CHELSEABARNETT88! We're glad to hear that Denise and the service team took great care of you and your car. We appreciate your feedback!

March 22, 2025

Dealership Rating

Employee Rating

Great service, as always. Professional and quick oil change and basic maintenance . Love Metro Ford! Professional and quick oil change and basic maintenance . Love Metro Ford! More

by menefeebj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Justin Payne, Marko Stilger, Matthew Martinez

Report | Print

Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, menefeebj! We're so glad to hear you had a great experience with our service team. We appreciate your loyalty and kind words!

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