Customer service was very good.
Repairs were done well and quickly. My service adviser (Mike) was very helpful.
Repairs were done well and quickly. My service adviser (Mike) was very helpful.
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by Robo563
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review, Robo! We’re thrilled to hear that you had a great experience with our customer service and that Mike was able to assist you effectively. At James Wood Chevrolet Denton, we strive to provide timely and quality service for all our customers. We look forward to seeing you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
The new sales department for GM vehicles and the finance
department at the GM department as well as the Cadillac department for incredibly helpful, open personable and attentive. However, my experience in t
department at the GM department as well as the Cadillac department for incredibly helpful, open personable and attentive. However, my experience in the service department was horrendous. They were lazy did not respond. The manager in the department was unavailable for over four hours. I waited for a return phone call for assistance for over four hours. Until I walked in and Mr. Mike blue took my information and he promptly handled the issue. Congrats to him for stepping up.
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by kevin@mckinney-agency.com
Verified Customer
Verified Customer
Sep 14, 2025 -
Tom Clark Auto Park responded
Thank you for sharing your feedback with us, Kevin. We appreciate your positive remarks about our sales and finance departments, and will make sure to pass along your praise to Mike for his prompt assistance.
However, we also understand your frustration regarding your experience in the service department and want to assure you that we take your concerns seriously. Please feel free to reach out to us directly, as we strive to improve and ensure that all our departments meet the high standards we set at James Wood Chevrolet Denton. Thank you once again for your insights!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Outstanding dealership with great service team.
They always meet and exceed my needs. My service advisor Mike Belew is the best.
They always meet and exceed my needs. My service advisor Mike Belew is the best.
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by argylestone
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We're glad to hear that you had an outstanding experience at James Wood Chevrolet Denton and that our service team, especially Mike Belew, was able to meet and exceed your needs. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
We were handled with Professionalism and in a Timely
manner. That is very much appreciated.
manner. That is very much appreciated.
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by quentin
Verified Customer
Verified Customer
Service Price Transparency
Aug 29, 2025 -
Tom Clark Auto Park responded
Thank you for your feedback, Quentin! We at James Wood Chevrolet Denton are delighted to hear that you experienced professionalism and timely service during your visit. Your appreciation means a lot to us. We look forward to serving you again.
Sincerely,
James Wood AutoPark Management | 940-591-9663
James Wood was and always has been top notch on service.
This time was no exception. Thank you.for friendly, thorough, and complete service.
This time was no exception. Thank you.for friendly, thorough, and complete service.
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by PZIMMERER
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We truly appreciate your kind words about the friendly and thorough service you've received at James Wood Chevrolet Denton. It’s always our goal to provide top-notch service to our customers. We look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
James Wood Chevrolet Service Department is outstanding!
Fast oil change, professional staff, and even complimentary rides to work. Their customer service goes above and beyond—quick, reliable, and stress-f
Fast oil change, professional staff, and even complimentary rides to work. Their customer service goes above and beyond—quick, reliable, and stress-free every time.
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by don_spencer1978
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review, Don! We’re happy to hear that you had a great experience with our service department at James Wood Chevrolet Denton. It’s fantastic to know that our fast oil changes and professional staff met your expectations. We truly appreciate your kind words about our customer service and look forward to serving you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Challenging repair due to backordered parts needed for
warranty work. Mike did a tremendous job communicating through the fix!
warranty work. Mike did a tremendous job communicating through the fix!
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by Mikeo74tx
Verified Customer
Verified Customer
Service Price Transparency
Aug 20, 2025 -
Tom Clark Auto Park responded
Thank you for taking the time to leave such a fantastic review! We truly appreciate your understanding during the challenging repair process due to backordered parts, but we're so glad to hear that Mike was able to keep you informed throughout. Your satisfaction is important to us at James Wood Chevrolet Denton, and we're here to assist you anytime! We look forward to seeing you again.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Warranty Repair.
They did a Great Job. I have always had great service from James Wood GMC.
They did a Great Job. I have always had great service from James Wood GMC.
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by b
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2025 -
Tom Clark Auto Park responded
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with your warranty repair at James Wood Chevrolet Denton. We’re committed to providing excellent service and appreciate your continued support. We look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Washer fluid service on saying add fluid so it makes
wonder what else was not completed
wonder what else was not completed
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by PAT76210
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2025 -
Tom Clark Auto Park responded
Thank you for sharing your feedback, Pat. We understand your concerns regarding the washer fluid service and any uncertainty it may have caused about other completed services. At James Wood Chevrolet Denton, we strive to maintain high standards, and your input is invaluable in helping us improve. Please feel free to reach out to us directly, and we would be more than happy to address your concerns further. Your satisfaction is important to us.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Have always received outstanding service from James Wood.
Both Mike Belew & Robert Cook have been very helpful to work with.
Both Mike Belew & Robert Cook have been very helpful to work with.
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by TWILKE32959
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2025 -
Tom Clark Auto Park responded
Thank you for your review! We're happy to hear that you've always received outstanding service from James Wood Chevrolet Denton. It's great to know that Mike and Robert were helpful to you. We appreciate your support and look forward to assisting you on your next visit.
Sincerely,
James Wood AutoPark Management | 940-591-9663
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