Mike Boyd

"We are very impressed with Jim Ellis Kia. Mike Boyd, the..."

- LEWCASTLE Verified Customer

We are very impressed with Jim Ellis Kia. Mike Boyd, the GM, was very professional and customer friendly in helping us work through the entire purchase process. Can't say enough good things about Mike...he's terrific. Our Sales Rep Bryson Smith was terrific as well. His knowledge of the Telluride EX and its features, technology, and safety characteristics is very impressive...plus he was very patient in helping us learn how to set up and use everything. He is a genuine sales professional, competent, friendly and responsive. Finally, our business/financing rep, Brandon Pond, was also very competent, friendly and thorough in explaining and executing the various documents required to handle the trade-ins and purchase process. He's got a lot of capability and a bright business future. All in all, we are extremely pleased with our experience in dealing with Jim Ellis Kia and will strongly recommend it to our friends and family who are considering an automobile transaction in the future.

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"Our request was to handle as much as possible online...."

- robin Verified Customer

Our request was to handle as much as possible online. Austin, our salesperson, did all that we asked. Had everything ready when we arrived. Paperwork complete, car cleaned up and ready to go! We were in and out in an hour which is what we had asked!

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I purchased my 2017 Sorento new through what was then Cobb County Kia. At that time (with some pressure about how great it was), I purchased a “tires for life,” policy that would supposedly keep the tires in good repair and allow for replacement of worn tires as needed. Long story short, that dealership went out of business and I was left holding the bag on a $2k purchase on top of the vehicle price. After going back-and-forth with Jim Ellis, I contacted the previous owner of the dealership, Scott Smith, in hopes that he would make things right. I personally spoke to Mr. Smith, who promised he would check into it and get back with me...a year later, I have yet to hear from him. Repeated calls to his dealership (Nissan Union City), have gone unanswered. In checking with Better Business Bureau, I found numerous complaints regarding Smith and his business practices with many of the same problems I experienced. I finally contacted Mr. Mike Boyd, General Mgr. of Jim Ellis Kia. Mr. Boyd reached out to me and made arrangements to assist me, even though his dealership had nothing to do with the worthless bill of goods warranty sold to me by Cobb County Kia. The action Mr. Boyd and Jim Ellis took meant the world to me, as it showed me there are still good, honest, reliable people in the world. They have gained a lifetime customer by doing the right thing.

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"It was not clear where to go when we arrived at the..."

- emrhodes5 Verified Customer

It was not clear where to go when we arrived at the dealership. We waited several to days to hear about the car we were interested in buying. However, when we were connected to Denzel Lewis, we were pleased. He took great care of us.

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"James was very helpful had all the answers to questions..."

- SHADPL4 Verified Customer

James was very helpful had all the answers to questions that I ask great experience and a pleasure to be with. He told us if we needed anything call or come see him anytime that he would be there for us if we needed him.

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"Helpful people, eventually got a good deal. Very happy...."

- JEFLET222 Verified Customer

Helpful people, eventually got a good deal. Very happy. It is a shame that it takes all day to get to a final price. Erika was very patient and Alfredo was easy to work with.

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"Loved my car buying experience my sales person Brett was..."

- Xiomara Rivera Verified Customer

Loved my car buying experience my sales person Brett was wonderful. He made sure that I left the dealership with a car that met my needs.

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"Excellent customer service and attention to detail. All..."

- DERROBIN Verified Customer

Excellent customer service and attention to detail. All aspects of the buying experience was above and beyond. I will continue to buy future cars at this dealership.

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"Fast, easy and straightforward. Working with dealers is..."

- NoName Verified Customer

Fast, easy and straightforward. Working with dealers is typically a nightmare, but Jim Ellis Kia of Kennesaw broke the mold. Thank you again, Don and Greg.

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"Thank you KatherineGreat service in the midst of a..."

- bearncave Verified Customer

Thank you Katherine Great service in the midst of a pandemic Easy process and competitive price made us happy and certainly will recommend to others

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