Mike Burcroff
Mike Burcroff at Gosch Toyota
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Mike Burcroff | Page 2

Parts Manager

Gosch Toyota

350 Carriage Circle
Hemet, CA 92545

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4.9
46 Reviews

Dealership Experience

13 yrs, 9 mos

Industry Experience

41 yrs, 3 mos

Languages Spoken

English English

4.9

46 Reviews

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46 Reviews of Mike Burcroff

November 30, 2023

Dealership Rating
Employee Rating

Absolutely love coming to Gosh, Michael in the parts department is always so helpful and explains things when I come for my Rav. More

by lroque8186
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Gosch Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Toyota. #TheEasyWay Chris Jones, Service Manager

November 30, 2023

Dealership Rating
Employee Rating

Mike, Mario and Jonathan in parts are awesome! I always get a great deal and they always get me the right parts! They were all very helpful and always have all the drinks and snacks stocked and re More

by KT
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 01, 2023

Gosch Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Toyota, we look forward to having you as one of our valued customers for many more years to come! #TheEasyWay Chris Jones, Service Manager

November 20, 2023

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Johnathan always gives me the best service in a quick and efficient manner! Thank you for your help! More

by Sue
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Johnathan Sandoval

Nov 21, 2023

Gosch Toyota responded

Sue, Thank you for your very kind review. Johnathan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Toyota. #TheEasyWay Reagan Bendeck, General Manager

October 31, 2023

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Great dealership with helpful attentive employees love the atmosphere parr’s department has will be back More

by Chrisgarcia4960
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Johnathan Sandoval

Nov 01, 2023

Gosch Toyota responded

Chris, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! #TheEasyWay Reagan Bendeck, General Manager

October 28, 2023

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Great service, informative about the service and what I need to do next and recommendations for upcoming preventative maintenance to do and at what mileage and service needed right a More

by normoe59
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Gosch Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. #TheEasyWay Chris Jones, Service Manager

October 26, 2023

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Tony Henderson was totally awesome. He provided guidance in selecting great tires for my vehicle, and was Extremely knowledgeable and professional throughout the entire process. Tony H More

by UR average customer
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Gosch Toyota responded

Thank you so much for your excellent review! We are so glad that Tony had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. #TheEasyWay Chris Jones, Service Manager

October 16, 2023

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John’s than is always very helpful and get all the parts I need. I will keep coming back. This place rocks More

by robinburcroff
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Johnathan Sandoval

Oct 16, 2023

Gosch Toyota responded

Thanks for sharing your thoughts about your experience with Gosch Toyota. We appreciate your business, Robin, and hope to see you again soon! #TheEasyWay Chris Jones, Service Manager

September 29, 2023

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Employee Rating

Toyota's Parts Department, led by Mike, offers top-notch service with knowledgeable staff, efficient processes, and high-quality parts. Highly recommended for Toyota owners. More

by Jmorris
Recommend Dealer
Yes
Oct 01, 2023

Gosch Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Toyota, we look forward to having you as one of our valued customers for many more years to come! #TheEasyWay Chris Jones, Service Manager

August 17, 2023

Dealership Rating
Employee Rating

Great service experience! Tony Schempp was an amazing service advisor. Everything was as promised, and on time. More

by Fulcrum52j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Gosch Toyota responded

Thank you for taking the time to share your feedback with us. Tony and our team work hard to make sure our guests have an exceptional service experience. We will share your comments with our service team, and we look forward to working with you again. #TheEasyWay Chris Jones, Service Manager

June 22, 2023

Dealership Rating
Employee Rating

I highly appreciate the parts department with their fast service,knowledge and great customer service More

by alfonsof
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Gosch Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Toyota, we look forward to having you as a valued customer for many years to come! #TheEasyWay Chris Jones, Service Manager

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