Mike Capasse
Mike Capasse at Sawyer Chevrolet

Mike Capasse | Page 21

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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4.9
720 Reviews

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English English

4.9

720 Reviews

Write a Review

720 Reviews of Mike Capasse

December 04, 2024

Dealership Rating
Employee Rating

Always pleased and happy with the service our vehicles get. Friendly environment. Love the video inspections. More

by smolinam783
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 07, 2024

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2024

Dealership Rating
Employee Rating

I absolutely love this dealership! They always fix my vehicles right the first time. Their staff is always courteous and accommodating to all of my needs and I’ll never go any place More

by gnekos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron

Dec 03, 2024

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 02, 2024

Dealership Rating
Employee Rating

Great service, and very smooth processes. Bri kept me informed of what my vehicle needed . As usually very satisfied with the whole process. More

by mtorchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron

Dec 02, 2024

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

November 29, 2024

Dealership Rating
Employee Rating

I had an emergency which Brianna took care of and had me safely back on the road in a day. I would go nowhere else for my auto needs. More

by charnelhse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron

Dec 01, 2024

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that Brianna had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 29, 2024

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Employee Rating

Everyone was really friendly and nice. My service was completed quickly and the waiting area was nice and clean More

by alexhutchings783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron

Dec 01, 2024

Sawyer Chevrolet responded

Thank you, Alex, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 26, 2024

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Employee Rating

David’s service team always does a great job Briana is a charm Thanks for taking such good care of our vehicles More

by algozzc70
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Adsit

Nov 27, 2024

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with David and Briana, and we look forward to working with you again.

November 24, 2024

Dealership Rating
Employee Rating

My fan was running all the time, got my truck in earlier than the original date given to bring it in. The problem was covered by my ext warranty , so a big bill became only a deductible. More

by sb2619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron

Nov 25, 2024

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2024

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Employee Rating

Sevice department needs to have better communication with customers on what is being done and time to service vehicles so that the customer think that their vehicle is done after being sent a video saying it More

by boonexcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Brandow, David Adsit , Brianna Caron

Nov 28, 2024

Sawyer Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 22, 2024

Dealership Rating
Employee Rating

Mike Cappesse is a wonderful gentleman who works hard to communicate with customers as well as recommending essential services they need. He helped me get back on the road in no time! Thank you ! Great te More

by nicschiavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

November 21, 2024

Dealership Rating
Employee Rating

Truthfully aside from the gentleman in service who i dealt with directly no one else even greeted or spoke to me. Overall i wouldn't rate them as the most friendly dealership. More

by ADDISONCUNNINGHAM07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we apologize that your experience was not our best.

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