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Mike Capasse

Overview Reviews (720)

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Mike Capasse

Mike Capasse | Page 22

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

720 Reviews

Overview Reviews (720)

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mike Capasse

November 20, 2024

Dealership Rating

Employee Rating

Prompt, friendly customer desk service. Clear timelines, helpful service tips. All was accomplished as discussed and on time. Clear timelines, helpful service tips. All was accomplished as discussed and on time. More

by foxdennis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Nov 20, 2024 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as a valued customer for many years to come!

November 18, 2024

Dealership Rating

Employee Rating

David went above and beyond to help me with the latest service. Truck was returned clean as expected. service. Truck was returned clean as expected. More

by oldfords

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Adsit , Brianna Caron

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Nov 19, 2024 -

Sawyer Chevrolet responded

It's great to hear that David was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

November 18, 2024

Dealership Rating

Employee Rating

Great place to do business, thank you Brianna Caron for all your help, Sawyers is all about customer satisfaction.. all your help, Sawyers is all about customer satisfaction.. More

by hvvfageorgefstacey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Nov 18, 2024 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear that Brianna and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 15, 2024

Dealership Rating

Employee Rating

Very helpful. Understood what the problem was. All repairs were completed in a timely manner. Understood what the problem was. All repairs were completed in a timely manner. More

by chevy1965

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Nov 18, 2024 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

November 13, 2024

Dealership Rating

Employee Rating

Brianna was very nice and helpfull. She explained everything that they will be doing and was done to my satisfaction. Great person She explained everything that they will be doing and was done to my satisfaction. Great person More

by REDBOB00

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Nov 14, 2024 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear Brianna and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2024

Dealership Rating

Employee Rating

Making appointments easy Desk service Cordial and helpful Results reported and advised if need more service before paying. Staff give 110% service. Good Job Bought five cars from your dealershi helpful Results reported and advised if need more service before paying. Staff give 110% service. Good Job Bought five cars from your dealership and referred several friends More

by lmascari

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Entire Staff

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Nov 11, 2024 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2024

Dealership Rating

Employee Rating

We have both our Chevy trucks n my daughter’s car serviced at this location. The service team is number 1. We get what we ask for with the best care of our vehicles. Like the online appointment syste serviced at this location. The service team is number 1. We get what we ask for with the best care of our vehicles. Like the online appointment system. Makes it easy to setup our appointments with our schedule n get a rough estimate of costs. Keep doing the right things. More

by richnjaney

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 11, 2024 -

Sawyer Chevrolet responded

Thanks, Rich, for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

November 09, 2024

Dealership Rating

Employee Rating

Very accommodating and helpful. Twice they have been willing to stay late to help me with tire repairs. Twice they have been willing to stay late to help me with tire repairs. More

by samkms78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 11, 2024 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 06, 2024

Dealership Rating

Employee Rating

friendly knowagable seem to care about you, go out of their way to ma ke sure your car/truck is in best working mode their way to ma ke sure your car/truck is in best working mode More

by rhino

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 06, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 05, 2024

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Employee Rating

They were professional and actually got me in a day early as someone else canceled their appointment. as someone else canceled their appointment. More

by ASHBUN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Nov 06, 2024 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!