Mike Capasse
Mike Capasse at Sawyer Chevrolet

Mike Capasse | Page 25

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me
4.9
720 Reviews

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English English

4.9

720 Reviews

Write a Review

720 Reviews of Mike Capasse

October 15, 2024

Dealership Rating
Employee Rating

I found the dealership to be friendly, informative very helpful and pleasant to work with! More

by SHARON.MAHOTA
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2024

Sawyer Chevrolet responded

Sharon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 14, 2024

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I was given a price for four new tires and the price was fair. I was happy to deal with a dealership who honors their advertisement. More

by RENEE3RD
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Oct 14, 2024

Sawyer Chevrolet responded

Renee, Thanks for sharing about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

October 13, 2024

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From the start of making my appointment to the time I picked up my truck everything was smooth and efficient. More

by hudrivgs
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Recommend Dealer
Yes
Oct 13, 2024

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2024

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Provided ride from dealership to home and picked me up after service. Services were done before the estimated time. More

by sablegiz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 13, 2024

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2024

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Excellent service, wonderful staff and technicians . Great prices on tires, got several quotes. I would recommend getting your car serviced there. More

by margenur
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Oct 10, 2024

Sawyer Chevrolet responded

Marge, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 09, 2024

Dealership Rating
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Always professional and prompt with my car. Wouldn’t go anywhere else! Kudos to Larry and Stephanie for running an awesome dealership More

by BETH9
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Oct 09, 2024

Sawyer Chevrolet responded

It's great to hear that we were able to help you out, Beth. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

October 09, 2024

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Dave, Bri,Bri2,Mike and aKim are all awesome. They do everything in their power to get you i,taken care of and out the door in a timely manner. Always polite and non-judgmental. Only place I t More

by mgenthner
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Adsit , Brianna Caron, Kim in service. She always gets me an appointment.

Oct 09, 2024

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

October 08, 2024

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Always professional and courteous. They have taken excellent care of my car, keeping it in top shape! More

by 4ebailey
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2024

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

October 07, 2024

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Mike in service was very helpful; however, they could probably use more help since they were back logged for several days. Also, there were several times and days when the phone lines were messed up and More

by KBSTAMER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Sawyer Chevrolet responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

October 04, 2024

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Employee Rating

The only negative that I can say is that they do not have enough help. Took a week to fix my truck after they diagnosed it. They said they just didn't have staff or time. More

by KLOUGHEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2024

Sawyer Chevrolet responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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