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Mike Capasse

Overview Reviews (731)

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Mike Capasse

Mike Capasse | Page 26

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

731 Reviews

Overview Reviews (731)

Dealership Experience

7 yrs, 1 mo

Industry Experience

20 yrs, 1 mo

Languages Spoken

English

4.9

731 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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731 Reviews of Mike Capasse

October 15, 2024

Dealership Rating

Employee Rating

Staff is helpful. But wish my car was fixed correctly the first time I brought it in But wish my car was fixed correctly the first time I brought it in More

by amylynn632

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Oct 16, 2024 -

Sawyer Chevrolet responded

Amy, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 15, 2024

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Employee Rating

I found the dealership to be friendly, informative very helpful and pleasant to work with! helpful and pleasant to work with! More

by SHARON.MAHOTA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 15, 2024 -

Sawyer Chevrolet responded

Sharon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 14, 2024

Dealership Rating

Employee Rating

I was given a price for four new tires and the price was fair. I was happy to deal with a dealership who honors their advertisement. fair. I was happy to deal with a dealership who honors their advertisement. More

by RENEE3RD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Oct 14, 2024 -

Sawyer Chevrolet responded

Renee, Thanks for sharing about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

October 13, 2024

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Employee Rating

From the start of making my appointment to the time I picked up my truck everything was smooth and efficient. picked up my truck everything was smooth and efficient. More

by hudrivgs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 13, 2024 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2024

Dealership Rating

Employee Rating

Provided ride from dealership to home and picked me up after service. Services were done before the estimated time. after service. Services were done before the estimated time. More

by sablegiz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 13, 2024 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2024

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Employee Rating

Excellent service, wonderful staff and technicians . Great prices on tires, got several quotes. I would recommend getting your car serviced there. Great prices on tires, got several quotes. I would recommend getting your car serviced there. More

by margenur

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Oct 10, 2024 -

Sawyer Chevrolet responded

Marge, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 09, 2024

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Employee Rating

Always professional and prompt with my car. Wouldn’t go anywhere else! Kudos to Larry and Stephanie for running an awesome dealership Wouldn’t go anywhere else! Kudos to Larry and Stephanie for running an awesome dealership More

by BETH9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Oct 09, 2024 -

Sawyer Chevrolet responded

It's great to hear that we were able to help you out, Beth. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

October 09, 2024

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Employee Rating

Dave, Bri,Bri2,Mike and aKim are all awesome. They do everything in their power to get you i,taken care of and out the door in a timely manner. Always polite and non-judgmental. Only place I t They do everything in their power to get you i,taken care of and out the door in a timely manner. Always polite and non-judgmental. Only place I take my vehicles. More

by mgenthner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Adsit , Brianna Caron, Kim in service. She always gets me an appointment.

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Oct 09, 2024 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

October 08, 2024

Dealership Rating

Employee Rating

Always professional and courteous. They have taken excellent care of my car, keeping it in top shape! They have taken excellent care of my car, keeping it in top shape! More

by 4ebailey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

October 07, 2024

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Employee Rating

Mike in service was very helpful; however, they could probably use more help since they were back logged for several days. Also, there were several times and days when the phone lines were messed up and probably use more help since they were back logged for several days. Also, there were several times and days when the phone lines were messed up and I couldn't get through. More

by KBSTAMER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 08, 2024 -

Sawyer Chevrolet responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!