Dealership Experience
7 yrs, 1 mo
Industry Experience
20 yrs, 1 mo
Languages Spoken
English
731 Reviews
Write a Review731 Reviews of Mike Capasse
January 08, 2024
They had my truck for over a month and I had to call GM corporate to get it back. Dealership had to take apart the interior of my truck to fix it and when put back together they didn't do it correctly. Cl corporate to get it back. Dealership had to take apart the interior of my truck to fix it and when put back together they didn't do it correctly. Clips of pieces of the interior are broken. Foot piece holding the carpet down is just sitting on the floor. Random broken clip sitting in the center console. On top of new scratches on my driver's door somehow the brand new box of ratchet straps I had are gone! They pressure tested my coolant system and my water pump went at 50 thousand miles. Advisor acted like he was doing me a favor by not charging me to replace it. It was under warranty. I am absolutely disgusted with the whole ordeal and would not trust the service department to put air in my tire with messing it up. More
December 25, 2023
Visit went well and they were very nice to loan me a car to use while I waited to use while I waited More
Other Employees Tagged: David Adsit , Brianna Caron, Brittany Trabona
December 25, 2023
Everyone friendly and accommodating. 2 plus hours to get car serviced was too long of a wait. Recommend having a car for locals to use to go home or shop 2 plus hours to get car serviced was too long of a wait. Recommend having a car for locals to use to go home or shop More
Other Employees Tagged: Brianna Caron
December 21, 2023
As I have written before, the courtesy and professionalism at Sawyer can't be beat. The staff there is wonderful to work with and they go out of their way to meet your needs. professionalism at Sawyer can't be beat. The staff there is wonderful to work with and they go out of their way to meet your needs. More
Other Employees Tagged: Stephanie Siracusano, John Luvera, Mark Brandow, Mike Riordon, David Adsit , Brianna Caron, Brittany Trabona, Chris Woods and Santo Pacheco
December 20, 2023
Service is always great and Dave is the best. My late husband and I have been Sawyer customers for many years. My late husband and I have been Sawyer customers for many years. More
Other Employees Tagged: Mike Riordon, David Adsit , Brianna Caron, Brittany Trabona

