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Mike Capasse

Overview Reviews (720)

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Mike Capasse

Mike Capasse | Page 35

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

720 Reviews

Overview Reviews (720)

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mike Capasse

January 08, 2024

Dealership Rating

Employee Rating

Simple oil change and tire rotation the usual service performed.. Service staff has always been friendly and helpful. performed.. Service staff has always been friendly and helpful. More

by js2nd2nun

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Jan 08, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

December 31, 2023

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Employee Rating

Was very satisfied with my last visit they did the work efficiently and timely and were curtious thank you for all they did efficiently and timely and were curtious thank you for all they did More

by georgebabcocksr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Day

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Jan 02, 2024 -

Sawyer Chevrolet responded

George, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 25, 2023

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Employee Rating

Visit went well and they were very nice to loan me a car to use while I waited to use while I waited More

by AHUGHES125

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Adsit , Brianna Caron, Brittany Trabona

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Dec 27, 2023 -

Sawyer Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

December 25, 2023

Dealership Rating

Employee Rating

Everyone friendly and accommodating. 2 plus hours to get car serviced was too long of a wait. Recommend having a car for locals to use to go home or shop 2 plus hours to get car serviced was too long of a wait. Recommend having a car for locals to use to go home or shop More

by jeaniebug24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Dec 27, 2023 -

Sawyer Chevrolet responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your helpful feedback. Thank you for choosing Sawyer Chevrolet!

December 21, 2023

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Employee Rating

all work explained well, 75. 00 charge to check transmission (did not get why) but it was 1/2 the price quoted it might have been. 00 charge to check transmission (did not get why) but it was 1/2 the price quoted it might have been. More

by vjconcra1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 21, 2023 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 21, 2023

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Employee Rating

As I have written before, the courtesy and professionalism at Sawyer can't be beat. The staff there is wonderful to work with and they go out of their way to meet your needs. professionalism at Sawyer can't be beat. The staff there is wonderful to work with and they go out of their way to meet your needs. More

by lenr300

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, John Luvera, Mark Brandow, Mike Riordon, David Adsit , Brianna Caron, Brittany Trabona, Chris Woods and Santo Pacheco

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Dec 21, 2023 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 20, 2023

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Employee Rating

Service is always great and Dave is the best. My late husband and I have been Sawyer customers for many years. My late husband and I have been Sawyer customers for many years. More

by frion

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Riordon, David Adsit , Brianna Caron, Brittany Trabona

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Dec 20, 2023 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as a valued customer for many years to come!

December 19, 2023

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Employee Rating

Polite happy and very professional service. He is very knowledgeable about the details needed to service my car He is very knowledgeable about the details needed to service my car More

by bethgannon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 20, 2023 -

Sawyer Chevrolet responded

Thank you so much for your kind words, Beth, and for taking the time to leave us this wonderful feedback!

December 19, 2023

Dealership Rating

Employee Rating

As always received outstanding service at Sawyer. Thanks again to Dave and Mike for getting the issues straightened out with the car. Thanks again to Dave and Mike for getting the issues straightened out with the car. More

by jjc22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 20, 2023 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dave and Mike delivered such a great experience!

December 15, 2023

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Employee Rating

Prompt. Efficient. Transparent. Reasonable. Hard to schedule service. Have yourself a merry little Christmas. Happy new year. Efficient. Transparent. Reasonable. Hard to schedule service. Have yourself a merry little Christmas. Happy new year. More

by WCZif

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kim. Very diligent.

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Dec 17, 2023 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.