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Mike Capasse

Overview Reviews (687)

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Mike Capasse

Mike Capasse | Page 53

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

687 Reviews

Overview Reviews (687)

Dealership Experience

6 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English

4.9

687 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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687 Reviews of Mike Capasse

June 24, 2022

Dealership Rating

Employee Rating

My Equinox was given an inspection and it was done quickly and very well. What was special was how Mike kept me informed of progress and how nice he was. Mike was wonderful. quickly and very well. What was special was how Mike kept me informed of progress and how nice he was. Mike was wonderful. More

by RGULDENSTERN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 24, 2022 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sawyer Chevrolet. Please don't hesitate to reach out if you need anything else.

June 23, 2022

Dealership Rating

Employee Rating

Amazing and very helpful. . get you what you want and get you in and out quick . get you what you want and get you in and out quick More

by Drsadvocate828

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Jun 24, 2022 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

June 23, 2022

Dealership Rating

Employee Rating

Poor customer service. Damaged my car, huge scrape in bumper in the side. Inaccurate information given. Poor communication. Extremely dissatisfied. Damaged my car, huge scrape in bumper in the side. Inaccurate information given. Poor communication. Extremely dissatisfied. More

by SANA711

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Brianna Caron

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Jun 27, 2022 -

Sawyer Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 23, 2022

Dealership Rating

Employee Rating

Great service and friendly staff. Highly recommend this dealer for service of your Chevrolet products Highly recommend this dealer for service of your Chevrolet products More

by tobytobiassen1962

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brittany Trabona

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Jun 24, 2022 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet!

June 21, 2022

Dealership Rating

Employee Rating

I had a check engine light come up on my 2018 Diesel Chevy Colorado Just before it was due for state inspection. The Sawyer Service Team, was able to diagnose the reasons for the the trouble light, make Chevy Colorado Just before it was due for state inspection. The Sawyer Service Team, was able to diagnose the reasons for the the trouble light, make the repairs, and get it covered under the Chevrolet Warrantee!!!! I am one happy customer - Jon More

by mansellj2013

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Jun 21, 2022 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 20, 2022

Dealership Rating

Employee Rating

Outgoing personable counter persons and a skilled technician made my service visit a pleasant and surprisingly inexpensive one. technician made my service visit a pleasant and surprisingly inexpensive one. More

by caseyharland

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Jun 21, 2022 -

Sawyer Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sawyer Chevrolet!

June 20, 2022

Dealership Rating

Employee Rating

Good service but a bit too pricey. Would try have coupons for the services next time. Would try have coupons for the services next time. More

by ransom7379

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Jun 21, 2022 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 20, 2022

Dealership Rating

Employee Rating

I have always had a pleasurable experience at this dealership. The staff is both courteous and knowledgeable. dealership. The staff is both courteous and knowledgeable. More

by Cobadjob

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 20, 2022 -

Sawyer Chevrolet responded

Thank you for choosing Sawyer Chevrolet, your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

June 17, 2022

Dealership Rating

Employee Rating

check in and out was excellent . he did a great job of explaining visit to me he did a great job of explaining visit to me More

by DR.D.MAHAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 20, 2022 -

Sawyer Chevrolet responded

Dr. Mahan, Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2022

Dealership Rating

Employee Rating

Very helpful in diagnosing and solving the issues at hand. I would highly recommend Sawyer Chevrolet for your service needs. hand. I would highly recommend Sawyer Chevrolet for your service needs. More

by JPOSTJR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Jun 09, 2022 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.