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Mike Capasse

Overview Reviews (720)

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Mike Capasse

Mike Capasse | Page 6

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

720 Reviews

Overview Reviews (720)

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mike Capasse

March 16, 2026

Dealership Rating

Employee Rating

excellent service and super friendly staff as always a great experience ..to converse with mike great experience ..to converse with mike More

by joseph.reda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 16, 2026 -

Sawyer Chevrolet responded

Thank you for sharing that our service team was friendly and that working with Mike was enjoyable. We appreciate you trusting us with your Chevrolet Colorado’s maintenance. We look forward to welcoming you back for future service visits.

March 14, 2026

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Employee Rating

They performed an inspection on my 2015 silverado, it failed due to scaling on the rotors and damaged the front brakes. Thank you for Not passing it, I transport my family in the truck and it needs to be failed due to scaling on the rotors and damaged the front brakes. Thank you for Not passing it, I transport my family in the truck and it needs to be safe. Most people may get annoyed at it, but not me. Very professional, and they re installed the new parts at a very reasonable price. More

by gdenninger61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 14, 2026 -

Sawyer Chevrolet responded

It’s rewarding to know our team helped ensure your Chevrolet remains safe for your family. Mike appreciates your trust and is glad our inspection and brake installation met your expectations at a reasonable price.

March 12, 2026

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Employee Rating

Great customer service in the Service Department and the Sales Department, courteous, and knowledgeable. Our new car purchase was enjoyable and all involved were very friendly and professional ! Would def Sales Department, courteous, and knowledgeable. Our new car purchase was enjoyable and all involved were very friendly and professional ! Would definitely recommend Sawyer. More

by DEBJBERRY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Mark Brandow, Mike Riordon, David Adsit , Paul Remis ***** our salesman

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Mar 12, 2026 -

Sawyer Chevrolet responded

It’s wonderful the teams in our Service and Sales departments provided courteous, knowledgeable support. We’re glad your used Chevrolet Traverse purchase was enjoyable and our staff were friendly and professional. Thank you for recommending us.

March 11, 2026

Dealership Rating

Employee Rating

Most excellent customer service. Everyone made a smooth and enjoyable. Definitely a five star experience. Everyone made a smooth and enjoyable. Definitely a five star experience. More

by patrickmcdermott151

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2026 -

Sawyer Chevrolet responded

Thank you for sharing your experience. We’re delighted our team provided smooth and enjoyable service on your Chevrolet 2500. It’s rewarding to know we earned a five star rating.

March 10, 2026

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Employee Rating

It's always enjoyable to see the Sawyer family and that's how they make you feel, like family! It's quick and very professional. how they make you feel, like family! It's quick and very professional. More

by judithdemmer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 10, 2026 -

Sawyer Chevrolet responded

It’s wonderful to hear that our family approach made every visit comfortable and that our team worked efficiently. We look forward to welcoming you back soon.

March 06, 2026

Dealership Rating

Employee Rating

The staff at Sawyer Chevrolet has always been courteous, knowledgeable and professional. They solved all my car issues with ease. Recommend highly. knowledgeable and professional. They solved all my car issues with ease. Recommend highly. More

by gms

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 06, 2026 -

Sawyer Chevrolet responded

Thank you for highlighting our team’s courteous and knowledgeable approach. We’re glad our technicians could resolve your Chevrolet Trax issues efficiently. Your recommendation means a lot to us.

March 06, 2026

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Employee Rating

Mike is great to work with. He's friendly, accommodating, honest. The repairs were done quickly, which were covered by Ally. He set me up with another appointment to have the He's friendly, accommodating, honest. The repairs were done quickly, which were covered by Ally. He set me up with another appointment to have the tire monitor replaced/repaired, which will also be covered by Ally. More

by jsmadhouse

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 08, 2026 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 03, 2026

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Employee Rating

I had a very good experience with my oil change and tire rotation plus they also fixed a recall on the vehicle. rotation plus they also fixed a recall on the vehicle. More

by BRUCEP0702

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 03, 2026 -

Sawyer Chevrolet responded

Thanks for bringing your Chevrolet Silverado 1500 in for service. We’re glad Mike and our technicians took care of your oil change, tire rotation, and recall repair smoothly. We hope to welcome you back for your next maintenance visit.

March 03, 2026

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Employee Rating

Good communication with my service advisor Mike. Work was performed in a timely manner, and all issues were attended to. Work was performed in a timely manner, and all issues were attended to. More

by kennethjvrana

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: MJ

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Mar 03, 2026 -

Sawyer Chevrolet responded

Thank you for sharing your experience. We’re glad Mike kept you informed and that your Chevrolet Silverado 1500 was serviced promptly with each concern addressed. We appreciate the chance to assist you.

March 02, 2026

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Employee Rating

professional Excellent service. Have never had a problem when I am there. They are very helpful Have never had a problem when I am there. They are very helpful More

by TREECOST95

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: All service department

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Mar 02, 2026 -

Sawyer Chevrolet responded

Thank you for highlighting the professional service you’ve experienced on your Chevrolet 2500. It’s great to know Mike and our team have been helpful and consistent each visit. We appreciate your continued trust and look forward to seeing you again.