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Mike Capasse

Overview Reviews (720)

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Mike Capasse

Mike Capasse | Page 5

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

720 Reviews

Overview Reviews (720)

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mike Capasse

April 14, 2026

Dealership Rating

Employee Rating

Sawyer has always been great, no matter what I go there for! Purchase of a vehicle, great, service, great! for! Purchase of a vehicle, great, service, great! More

by ksieburg89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 14, 2026 -

Sawyer Chevrolet responded

Mike is thrilled to hear that your vehicle purchase and service visits have been consistently excellent. We appreciate your loyalty and are happy to support you and your Chevrolet Silverado 1500. Please reach out whenever you need assistance.

April 08, 2026

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Employee Rating

They were so helpful and so kind about everything with my car. Also explained so well. car. Also explained so well. More

by brittmower322

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 09, 2026 -

Sawyer Chevrolet responded

It’s wonderful to know Mike and the team were so helpful and kind while servicing your Chevrolet Trailblazer. We’re glad the explanations were clear and thorough. Feel free to reach out if you need anything else.

April 01, 2026

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My sales rep was very helpful very fast and very organized.I was very happy organized.I was very happy More

by liam8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 01, 2026 -

Sawyer Chevrolet responded

Thank you for highlighting how fast and organized our sales team was. We’re thrilled you had a positive experience and appreciate your feedback.

March 31, 2026

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Employee Rating

Once again, you burned us, with the purchase of our new vehicle, we received free oil change. After appointment you charged us. We had to go back home, half hour drive one way, and returned to prove, be vehicle, we received free oil change. After appointment you charged us. We had to go back home, half hour drive one way, and returned to prove, because your documents 8f your promises, just happen to go missing. Will pass all your earned disappointments to our ling l8st of friends. Than k you. More

by ralphbuttiker

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

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Apr 04, 2026 -

Sawyer Chevrolet responded

Ralph, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 29, 2026

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Employee Rating

Mike got me in right away, and addressed my issues. I trust the whole service team, they are the best. I trust the whole service team, they are the best. More

by Deb P

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 29, 2026 -

Sawyer Chevrolet responded

Mike fitting you in promptly and addressing your Chevrolet Colorado’s issues means a lot to us. We appreciate your confidence in our service team. Thanks for sharing your positive feedback.

March 23, 2026

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Employee Rating

Always Great ! Noah June was Outstanding along with Mike and Dave , that comes from Great Leadership from Larry and Stephanie , I drive 70 miles round trip to servi Noah June was Outstanding along with Mike and Dave , that comes from Great Leadership from Larry and Stephanie , I drive 70 miles round trip to service my Silverado at Sawyer Chevrolet, Always a pleasure, Outstanding ! More

by KLANDERWAY

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, John Luvera, Mark Brandow, Mike Riordon, David Adsit, Kevin Saltis , Noah

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Mar 23, 2026 -

Sawyer Chevrolet responded

Thank you for driving 70 miles round trip to service your Silverado with us. Stephanie and Mike will be thrilled to learn their leadership helped make each visit smooth. We appreciate you choosing us for your Chevrolet service.

March 19, 2026

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They are a very professional business in new and used car sales, service, "financing" and marketing with very friendly, courteous and qualified staff. I highly recommend their services. sales, service, "financing" and marketing with very friendly, courteous and qualified staff. I highly recommend their services. More

by mtnmin6611

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, Tim Dabrowski, Tim Day, Mark Brandow, David Adsit, Kevin Saltis

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Mar 19, 2026 -

Sawyer Chevrolet responded

It’s wonderful to hear our staff delivered professional, courteous assistance in sales, service and financing for your Cadillac XT5. Thank you for recommending our services.

March 18, 2026

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Employee Rating

very good dealership service is always excellent all the staff go above and beyond service technicians are very knowledgeable dave adsit and his team are excellent staff go above and beyond service technicians are very knowledgeable dave adsit and his team are excellent More

by genmajgee

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, Tim Dabrowski, Tim Day, John Luvera, Mark Brandow, Mike Riordon, David Adsit, Kevin Saltis , larry siracusano

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Mar 18, 2026 -

Sawyer Chevrolet responded

Thank you for recognizing our service team’s dedication to your Chevrolet 1500. We’re delighted our technicians provided knowledgeable support and went the extra mile. We look forward to assisting you on your next visit.

March 17, 2026

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Work was done quickly and properly and all of the staff was friendly and helpful. was friendly and helpful. More

by PHPBASS0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 17, 2026 -

Sawyer Chevrolet responded

Thank you for noting how quickly we completed your Chevrolet Silverado 1500 service. We’re glad our team was friendly and helpful throughout your visit. We appreciate you choosing us for your maintenance.

March 16, 2026

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Employee Rating

Always easy to work with. Efficient timewise. Very thorough in carrying out the needs of the car. Efficient timewise. Very thorough in carrying out the needs of the car. More

by JackandKris2019

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Not sure

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Mar 16, 2026 -

Sawyer Chevrolet responded

Thank you for highlighting how smooth and detail-focused we were while servicing your Chevrolet Equinox. Mike is pleased we managed everything promptly and addressed all your vehicle’s needs. We appreciate your trust.