Mike Capasse
Mike Capasse at Sawyer Chevrolet

Mike Capasse | Page 63

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me
4.9
687 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English English

4.9

687 Reviews

Write a Review

687 Reviews of Mike Capasse

November 08, 2021

Dealership Rating
Employee Rating

On time and courteous. I like the service video that they do. Always a pleasure More

by LAW-NGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Nov 09, 2021

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear Michael,, Mike and Brianna were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 08, 2021

Dealership Rating
Employee Rating

Everyone is very polite, and helpful. They explain everything they’re going to do and always ask if they can help with any questions you might have. More

by rittib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Nov 09, 2021

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 04, 2021

Dealership Rating
Employee Rating

While visiting upstate my 2017 car battery died. I had to jump it twice but on the second time several warning lights came on. Not wanting to take a chance driving home I stopped in at Sawyer Chevy. I didn't More

by ITKVN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 04, 2021

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sawyer Chevrolet. Please don't hesitate to reach out if you need anything else.

November 03, 2021

Dealership Rating
Employee Rating

In the service department the staff was very professional. The waiting time for my oil change rotation of the tires and inspection they caught me an hour. It was just an hour. I was impressed by More

by kurtmgremer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Asare, Brianna Caron, The gentleman who changed my oil rotated the tires and inspection sent me a virtual email I believe that was the man to change my oil parked my truck like I said very professional I would definitely come back

Nov 04, 2021

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

November 03, 2021

Dealership Rating
Employee Rating

Service was very helpful and pleasant to deal with and our salesman Barry always goes out of his way to help us. More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Nov 04, 2021

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

October 20, 2021

Dealership Rating
Employee Rating

Took my car was due to inspection lateness, very grateful service took me in on late notice More

by sdavidaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Oct 20, 2021

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2021

Dealership Rating
Employee Rating

They always take care of my automotive needs. They are very friendly and professional, the mechanics are top notch. More

by ASMOKEY05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Adsit

Oct 12, 2021

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 16, 2021

Dealership Rating
Employee Rating

I was due for NYS Inspection and was able to scheduled an appointment in a reasonable time and with friendliness and courtesy. More

by cshellz8
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron

Sep 18, 2021

Sawyer Chevrolet responded

Thank you for your very kind review. Mike, Brianna and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

September 15, 2021

Dealership Rating
Employee Rating

Asked for loaner since we only have one car and was told did not have one. I can’t believe a dealership this big does not have a car for us to use. Car was there for a week before it was fixed. One reason w More

by ELVIRA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Sawyer Chevrolet responded

Thank you for your feedback, Elvira. We are sorry to hear that you weren't fully satisfied with your experience; please accept our apologies for any inconvenience caused by us. We appreciate your business and hope you will give us another opportunity to serve you!

September 10, 2021

Dealership Rating
Employee Rating

I liked the friendly service whenever I am there for service. The sales staff are attentive to my needs and always ask how I am doing with my Chevy. More

by rgdowntheroad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Asare, Brianna Caron

Sep 11, 2021

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

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