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Mike Capasse

Overview Reviews (720)

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Mike Capasse

Mike Capasse | Page 63

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

720 Reviews

Overview Reviews (720)

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mike Capasse

January 24, 2022

Dealership Rating

Employee Rating

Customer service is impeccable. Went in for an oil change and the service center checked went through the entire car and made sure all was good. and the service center checked went through the entire car and made sure all was good. More

by Michelle Jordan

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Katie Weidenbacher

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Jan 25, 2022 -

Sawyer Chevrolet responded

Michelle, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

January 24, 2022

Dealership Rating

Employee Rating

My state inspection wasn't merely professional and thorough. Mitchell even cleaned the muddy paw prints off the backseat (dogs are gonna dog) and cleaned the backup camera. All of this, and I didn't e thorough. Mitchell even cleaned the muddy paw prints off the backseat (dogs are gonna dog) and cleaned the backup camera. All of this, and I didn't even buy my car at Sawyer! More

by prettymongoose

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mitchell

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Jan 24, 2022 -

Sawyer Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon!

January 24, 2022

Dealership Rating

Employee Rating

Professional and kind, the experience is always wonderful! My appointment reminders were excellent and appreciated! wonderful! My appointment reminders were excellent and appreciated! More

by BETH9

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Katie Weidenbacher

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Jan 24, 2022 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business, Beth, and we look forward to having you as one of our valued customers for years to come.

January 22, 2022

Dealership Rating

Employee Rating

Very good people to do business with. Polite and helpful and had the service done in a timely manner. I bring my vehicle there because of the extended warranty I have and they are always helpful and knowled and had the service done in a timely manner. I bring my vehicle there because of the extended warranty I have and they are always helpful and knowledgeable about what needs to be done right away and what doesn’t. They don’t oversell like some other dealers. More

by REECHIE02

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Katie Weidenbacher

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Jan 22, 2022 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We truly appreciate the five-star rating. We look forward to sharing your compliments with our crew. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

January 21, 2022

Dealership Rating

Employee Rating

Steve, wrote:Easy set up for an appointment. Promptly Steve, wrote: Easy set up for an appointment. Promptly confirmed. No waiting for service on arrival. Friendly, courteous. Large, clean dealer. Comfor Steve, wrote: Easy set up for an appointment. Promptly confirmed. No waiting for service on arrival. Friendly, courteous. Large, clean dealer. Comfortable waiting room. More

by Steven.Smollens

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Adsit , Brianna Caron, Katie Weidenbacher

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Jan 21, 2022 -

Sawyer Chevrolet responded

It's great to hear that you had such a positive experience, Steve. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

January 20, 2022

Dealership Rating

Employee Rating

Easy set up for an appointment. Promptly confirmed. No waiting for service on arrival. Friendly, courteous. Large, clean dealer. Comfortable waiting room. waiting for service on arrival. Friendly, courteous. Large, clean dealer. Comfortable waiting room. More

by Steven.Smollens

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Adsit , Brianna Caron, Katie Weidenbacher

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Jan 20, 2022 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Steven, and we look forward to working with you again.

January 20, 2022

Dealership Rating

Employee Rating

Really enjoy Sawyers video of my vehicles underbody recapping the mechanics inspection with recommendations on repairs. recapping the mechanics inspection with recommendations on repairs. More

by dnfitch1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Katie Weidenbacher

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Jan 20, 2022 -

Sawyer Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon!

January 19, 2022

Dealership Rating

Employee Rating

Always courteous and helpful , timely and attentive to needs. Salesman was excellent when we purchased vehicle. Will be back when we are ready to get rid of Impala we purchased from them in 2015 needs. Salesman was excellent when we purchased vehicle. Will be back when we are ready to get rid of Impala we purchased from them in 2015 More

by jackandphyl2000

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Jan 19, 2022 -

Sawyer Chevrolet responded

Thank you for choosing Sawyer Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 14, 2022

Dealership Rating

Employee Rating

Excellent communication. Job done right the first time. Very friendly service department. I was kept up to date the entire time. Very friendly service department. I was kept up to date the entire time. More

by macocella

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Adsit , Brianna Caron, Fred Hayes

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Jan 16, 2022 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2022

Dealership Rating

Employee Rating

I love this dealership . The person Mike who does the work order is knowledgeable friendly and efficient! work order is knowledgeable friendly and efficient! More

by petterssonlinda58

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 16, 2022 -

Sawyer Chevrolet responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.