Mike Carpenter
Mike Carpenter at Lia Hyundai Albany

Mike Carpenter | Page 6

Service Advisor

Lia Hyundai Albany

945 Central Ave
Albany, NY 12205

4.9
66 Reviews
4.9

66 Reviews

Write a Review

66 Reviews of Mike Carpenter

April 01, 2021

Dealership Rating
Employee Rating

Mike Carpenter was courteous and professional from start to finish. Lia Hyundai’s service department gets the job done quickly and expertly. I’m glad to have my vehicle serviced at Lia Hyundai. More

by ggriffith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 24, 2021

Dealership Rating
Employee Rating

I'm stopping in to thank Mike Carpenter for his assistance at Lia Hyundai this past Saturday. I brought my car in for a maintenance check up on of course the busiest day of the week. Mike was ex More

by kawaii10159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 21, 2021

Dealership Rating
Employee Rating

Mike Carpenter was very nice and kept me in the loop the whole time. If the customer service experience was like this everywhere, the pandemic would be a lot easier to deal with. More

by Nestlebosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haris Bhatti , Randy Winne

January 23, 2021

Dealership Rating
Employee Rating

Mike Carpenter was awesome! Great communication throughout the process. Would certainly recommend going to Lia and asking for Mike! Warranty service was handled without an issue and they covered More

by JRTaxman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Lia Hyundai Albany responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Mike was so positive. We look forward to seeing you again when it is time for your next service.

January 09, 2021

Dealership Rating
Employee Rating

Mike Carpenter is the best. Very professional and courteous throughout the duration of my 2 visits to Lia Hyundai. Thank you very much Mike. George F. More

by moondoggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Lia Hyundai Albany responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Mike. We look forward to seeing you again when your vehicle is ready for its next service.

January 09, 2021

Dealership Rating
Employee Rating

I have been going to Lia Hyundai for 2 years now and every maintenance check I have is done by professionals. My recent visit I was assisted by Mike Carpenter who is extremely helpful, accommodating and More

by Rhea Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Lia Hyundai Albany responded

Rhea, thank you for sharing this kind review with us. We appreciate your loyalty. Mike will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

January 07, 2021

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Employee Rating

Mike Carpenter Was extremely friendly, professional, efficient and effective. We were very pleased with how he treated us and how thoroughly he assisted us. He definitely provided us with five star se More

by Mellissa L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Lia Hyundai Albany responded

Mellissa, thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Mike. We look forward to seeing you again when your vehicle is ready for its next service.

January 05, 2021

Dealership Rating
Employee Rating

Honest ServiceI had an appointment at Lia Hyundai on Honest Service I had an appointment at Lia Hyundai on December 30, 2020 for an intermittent problem with my turn signals, which failed to make a clic More

by ASSETCORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Lia Hyundai Albany responded

Thank you for sharing this kind review with us. Mike will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

December 16, 2020

Dealership Rating
Employee Rating

Good evening, I was very thankful when I called on December 15, Lia Hyundai was able to assist me.. Thanks to Mike Carpenter...Thanks again More

by Goodbee1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Secord

Dec 22, 2020

Lia Hyundai Albany responded

Thank you for sharing your positive experience! We look forward to serving your automotive needs in the future.

November 25, 2020

Dealership Rating
Employee Rating

Brought my Tucson in for an oil change and set up appointment for the recent recall, Mike Carpenter was there to assist me and was polite and courteous, he made the process smooth and welcoming, I wi More

by johnamodio43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Lia Hyundai Albany responded

John, thank you for taking the time to share your experience. We are pleased to know that Mike has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future.

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