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Mike Carroll
Mike Carroll at Jim Butler Linn Chevrolet

Mike Carroll | Page 11

General Manager

Jim Butler Linn Chevrolet

317 W Main St
Linn, MO 65051

4.8
158 Reviews
4.8

158 Reviews

Write a Review

158 Reviews of Mike Carroll

September 23, 2023

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Employee Rating

Waiting an hour and thirty minutes for an oil change is way too long. May or may not be back More

by MASSMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 20, 2023

Jim Butler Linn Chevrolet responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. After reviewing service records, it looks like your vehicle also had an alignment performed, as well as a cabin filter replaced. Those services do add to the length of time of the appointment in addition to an oil change. Doug, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. If you would be willing, we would like to have you contact our manager at (888) 550-4774 to discuss ways we can better serve you in the future.

September 10, 2023

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Employee Rating

John went out of his way to hep us out. He explained how everything worked and showed us around the dealership. He made the the experience very easy and comfortable. Very professional and f More

by JDBUCKNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Kraus

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September 10, 2023

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Employee Rating

The salesman went out of his way to make us feel at home , he explained everything to us plus introduced us to all the staff in service and parts. More

by JDBUCKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kraus

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September 07, 2023

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Employee Rating

No service after the sale when you charge 70 dollars to put on wipers that is sad More

by barb.welschmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 09, 2023

Jim Butler Linn Chevrolet responded

Barb, just wanted to touch base with you, I wasn't aware of any issues with your wiper purchase please reach out to me and I know we can resolve this issue.

Sep 09, 2023

barb.welschmeyer responded

I have done business there for a long time 20+ years have sent people your way but since it has changed ownership service has went down hill even when I bought my last car it was so screwed up with the paperwork and I complained then and nothing was done. I bring my husband truck in for service and it took almost 2 hours for a oil change then they didn’t even ask me to change the cabin air filter just told me it needed to be changed and hit me with a big bill again for a oil change. I take my car in for a oil change and a 169 dollars later I paid and then said I won’t be back you all need to get your stuff together and treat people a little better I work hard for my money not to be charged 70 for wiper blades that I probably really didn’t need to begin with.. I am done with Jim Butler. I tell people about the wipers and they just say you got screwed I said I know . My daughter in law brought her car to there to be fixed and when she went to pick it up they didn’t. Fix the problem and ask her why she brought it there then tried to charge her for what they did without consulting her on the problem they fixed I know they won’t be back

August 31, 2023

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Employee Rating

I couldn’t be happier with my experience at Jim Butler. Special thanks to Mike Carroll for helping find the perfect truck in my budget! From start to finish, the process was seamless, and every single pers More

by LANDEN.HAWK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Sesti , Keith Reiss

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August 27, 2023

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Employee Rating

The most efficient business I ever dealt with. Great friendly employees to be proud of. More

by JKLAUS1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kraus , Lyndsey Beers

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Aug 30, 2023

Jim Butler Linn Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Linn Chevrolet!

August 25, 2023

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Employee Rating

Over priced there is no service after the sale they take advantage of a person especially women telling them stuff just to let them fix the problem if there ever was one I have done business with this deale More

by barb.welschmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Monroe, John Kraus, Robb Huot, Kent Travis, Bob Moritz, Brian Ocheskey , Brett Schaeperkoetter, Rod Thompson

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Aug 30, 2023

Jim Butler Linn Chevrolet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We have made several attempts to reach out about your experience with no answer. Please reach out to us at (888) 550-4774 so we may assist you in moving forward towards a resolution.

December 12, 2020

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Employee Rating

Had Jeep for 2 days knowing it was needed for work Monday. Called late saying wouldn’t be done. Lost another day of work. Won’t be back. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robb Huot , Steve Buersmeyer

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November 08, 2019

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Employee Rating

Professional and personable people at Jim Bulter. The people make the difference with any organization; Jim Bulter has the quality people that will keep me coming back to this location for years to co More

by Monetomarketing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Weible

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October 18, 2019

Dealership Rating
Employee Rating

Great service Very good service and a great sales team. Would recommend Jim Butler to anyone wanting a great experience for shopping for a vehicle new or used. More

by jim.b.collier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Huot, Kent Travis, Brian Ocheskey

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