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158 Reviews of Mike Carroll
July 22, 2019
5 star dealership Picking up new truck was a pleasant experience , staff were friendly, task oriented, efficient and attentive. Environment was welcoming and comfortabl Picking up new truck was a pleasant experience , staff were friendly, task oriented, efficient and attentive. Environment was welcoming and comfortable and all necessary steps done timely. More
by chi23candy
Verified CustomerOther Employees Tagged: Steve Buersmeyer
June 26, 2019
Got the job done They always seem to want to sell you something extra when its a routine service. Like a personnel air filter, new tires, etc. Why is 25 words the mag They always seem to want to sell you something extra when its a routine service. Like a personnel air filter, new tires, etc. Why is 25 words the magic number. More
by PEEWEE
June 17, 2019
Easy and quick It was easy to schedule the appointment, they took my truck right in, had it for a reasonable time then I was on my way. It was easy to schedule the appointment, they took my truck right in, had it for a reasonable time then I was on my way. More
by midmoexcavators
Other Employees Tagged: Bob Moritz
June 14, 2019
Great service! The service department is very quick & efficient, would not take my vehicle anywhere else. After the oil change they checked everything over and let m The service department is very quick & efficient, would not take my vehicle anywhere else. After the oil change they checked everything over and let me know of any servicing that will be needed in the near future. Awesome team! More
by Brett
Other Employees Tagged: Robb Huot , Harvey Voss Lindsay Beers
June 14, 2019
Dont care about customer satisfaction. Took my 2018 Chevy 1500 in because the rear end was locking up, they told me it was the leaf springs. Took them 6 days to replace, didnt offer a loane Took my 2018 Chevy 1500 in because the rear end was locking up, they told me it was the leaf springs. Took them 6 days to replace, didnt offer a loaner. Truck was filthy when I got it back and they used over an 1/8th of a tank of gas. Will not go back, sales department is garbage as well. Decided to trade my 2018 Chevy 1500 because it just doesnt measure up to the F150 I traded in. Low balled me on my Chevy, basically said they dont want them because nobody is buying them.Will never buy another Chevrolet and will definitely never deal with Jim Butler again. More
by sweeneymiz
Other Employees Tagged: Steve Buersmeyer
June 03, 2019
My experience with Jim Butler was very positive. My sales person was very pleasant and attentive to what I was looking for in a vehicle. Brian realized I had not purchased a vehicle in a while and wa My sales person was very pleasant and attentive to what I was looking for in a vehicle. Brian realized I had not purchased a vehicle in a while and was very patient with me. More
by M Tucker
Other Employees Tagged: Brian Ocheskey , Jennifer Morris
May 22, 2019
Took longer than expected but works great Originally told 2 1/2 to 3 hours to install headrest video screens and a pinstripe, but took 6 hours. Everything looks and works great so far so no co Originally told 2 1/2 to 3 hours to install headrest video screens and a pinstripe, but took 6 hours. Everything looks and works great so far so no complaints other than lengthy wait. More
by THULL.MOOL21
Other Employees Tagged: Adam Monroe
May 19, 2019
Great experience Brett was knowledgeable and easy to deal with. Honesty, we already knew what model SUV we wanted, we were happy the dealership had a great vehicle Brett was knowledgeable and easy to deal with. Honesty, we already knew what model SUV we wanted, we were happy the dealership had a great vehicle at a fair price. More
by RSTONEBOWTIE
Other Employees Tagged: Kent Travis , Brett Schaeperkoetter, Jennifer
May 11, 2019
Great Problem Solvers The dealership and it's workers have gone out of their way to make us feel like part of the Jim Butler family. Would recommend to everyone! The dealership and it's workers have gone out of their way to make us feel like part of the Jim Butler family. Would recommend to everyone! More
by MTSOUTHERLIN
May 06, 2019
Quick Service Called to get vehicle serviced and they were able to get it in within the hour. It did not take long to complete the service. Called to get vehicle serviced and they were able to get it in within the hour. It did not take long to complete the service. More
by NEILKATHYM2
Other Employees Tagged: John Kraus
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